Michael R. Email & Phone Number

San Francisco Bay Area

Small business consultation involved with coordination of solutions implementation and operational processes inclusive of installation, maintenance and documentation. Recommended software and hardware selections for individuals and small business. Helped to design and set up cross functional teams to increase the speed of production. Counseled on technical project plans and resources for companies that did not have the ability to have a Computer Project Manager on payroll. Computer Support Specialist for Marin County Office of Education Regional Occupation Program assisting people in learning new skills using Microsoft Office components and help to use and understand the computers at Marin Employment Connection. Created documents to help counselors in using proper hardware and software information to speed up the employment market in applications, views of companies and systems to access the visible changes that are happening so quickly on the internet.

Santa Rosa, California, United States

Initial departmental and field job training. Identified and collected data to populate lists, forms and procedures used by field employees. Directly supervised Census Field Supervisors, and office support clerks. Provided training on federal procedures and practices. Presented group and individual training, monitored daily assignments; and provided advice and guidance to subordinate staff. Assured specific levels of quality and progress of field operations are being met through analysis of various computer-generated reports and observation. Reviewed and analyzed cost, quality, and progress reports to assure operations were conducted within prescribed time/allocations, quality and cost-efficient standards. Administered and evaluated employees directly and indirectly, taking appropriate action regarding hiring, promotions and reassignment. Took disciplinary action as necessary. Processed daily time, expense and alerts records. Provided direction, leadership and coordination of management activities. Specified oversight and guidance to maximize the useful life cycle of governmental property inclusive of computers, cell phones, soft copies and paper forms.

San Francisco Bay Area

Contracted to overhaul the project management office of a Local Extension Center answering to CalHIPSO assisting healthcare providers in becoming compliant with the federally mandated HITECH ACT of 2009.

San Francisco Bay Area

Managed and coached 10 enumerators and was retained for an additional stage of field data collection

Marin County

Healthcare Consultant dealing in talking with medical practices regarding processes involved in computerization and value of new medical enhancements on the horizon.

San Francisco Bay Area

Managed integration technologies of customer, vendor, and technical staffs. Supervision and direction of engineers as well as client-validated IT operations groups.Project management, business analyst, and co-ordination of innovative projects and designs making OTN the leading company in integration systems.

San Francisco Bay Area

Business analysis and project management skills were utilized to discuss, design, and implement projects with vendors, customers, and internal departments. Responsibilities included direction of engineering resources to interface medical practice management systems and EMR’s with OTN supplied inventory control systems. Close collaboration with customers, third party vendors, and technical experts.

San Francisco Bay Area

Business analysis and project management skills were utilized to discuss, design, and implement projects with vendors, customers, and internal departments. Responsibilities included negotiation for engineering staff and facilitating resources in development of practice management and control systems. Close collaboration with customers, third party vendors, and technical experts.

Corte Madera, Ca

Managed electronic sales team providing for home and business users, including development of monthly staff schedules and performance goals for the personal electronics and computer departments. Mentored and trained sales staff. Managed inventory levels for all departments. Resolved technical difficulties for customers and sales staff. Ability to cross sell allowed great success in designing and selling Home Theater systems. Hand selected by corporate headquarters to help direction of new and evolving systems for the computer division.

San Francisco Bay Area

Lead Operator dual HP 3000 shopSystem Administrator AT&T System 25 phone systemVendor telecom contracts, redesign tape library, off site back-up and automated notification system.

Business Management

Activities and Societies: Astronomy, Biology, Computer ScienceComputer Science and Business Management classes. I took astronomy classes.

Electronics Engineering Technician, Industrial Electronics Technology/Technician

Activities and Societies: FCCElectronics Engineering Technician

General Education, High School/Secondary Diplomas And Certificates

Activities and Societies: Drama and Music DepartmentsA Capella Choir, Vocal Ensemble, Technical Theater, Acting in Drama and Musicals