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Michael Ford Email & Phone Number

Site Reliability Engineer @ Nextiva | Troubleshooting, Automation, Monitoring at Nextiva
Location: Queen Creek, Arizona, United States 5 work roles 2 schools
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Current company
Role
Site Reliability Engineer @ Nextiva | Troubleshooting, Automation, Monitoring
Location
Queen Creek, Arizona, United States
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Who is Michael Ford? Overview

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Michael Ford is listed as Site Reliability Engineer @ Nextiva | Troubleshooting, Automation, Monitoring at Nextiva, a company with 501 employees, based in Queen Creek, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Michael Ford.

Michael Ford previously worked as Site Reliability Engineer at Nextiva and Junior Site Reliability Engineer at Nextiva. Michael Ford holds Bachelor’S Degree, Information Networking And Telecommunications from Fort Hays State University.

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Email format at Nextiva

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Nextiva

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Profile bio

About Michael Ford

At Nextiva, my role as a Site Reliability Engineer envelops a spectrum of responsibilities from troubleshooting production issues to automating SRE tools and services. With expertise in Python and a focus on improving system reliability, I've honed my skills in logging, monitoring, and alerting over the past 3.5 years. Our team's commitment to automation has significantly enhanced our response to incidents and our proactive measures to prevent them.The practical application of automation, troubleshooting, and monitoring has been instrumental in developing solutions that streamline our operations. Contributing across teams, I advocate for technical excellence and the adoption of best practices. This collaborative approach ensures robust system performance and fosters continuous improvement within our SRE domain.

Current workplace

Michael Ford's current company

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Nextiva
Nextiva
Site Reliability Engineer @ Nextiva | Troubleshooting, Automation, Monitoring
8800 East Chaparral Road Suite 300 Scottsdale, Arizona 85250 United States
Website
Employees
501
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5 roles · 14 years

Michael Ford work experience

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Site Reliability Engineer

Current

Scottsdale, Arizona, US

- Triage, troubleshoot, and fix production problems in every layer of the stack- Automate the process of deployment and management of SRE tools and services- Help contribute to the design, development, and improvement of logging, monitoring, and alerting- Root cause analysis of incidents and production issues- Participate in an on-call rotation supporting.

Aug 2021 - Present

Junior Site Reliability Engineer

Scottsdale, Arizona, US

Responsibilities:- Triage, troubleshoot, and fix production problems in every layer of the stack- Design, develop, and improve application and server logging, metrics, and monitoring- Identify manual work, document fix processes, and automate them away- Create actionable alerts to fix system outages before they occur

May 2020 - Aug 2021

Customer System Engineer

Scottsdale, Arizona, US

Serves as a link between high-level tech support and higher-level departments such as Site Reliability Engineering and Voice Engineering. Works to correct production issues quickly by updating bad data in the production SQL database, collaborating with e911 vendors, troubleshooting Nextiva proprietary applications, among other tasks.

Feb 2020 - May 2020

Senior Cloud Engineer

Scottsdale, Arizona, US

- Provide daily support to customers/users of various technology systems including answeringquestions, troubleshooting, analyzing problems, and quickly forming solutions to return systems toproper operation- Provision and maintain hardware, software, and other equipment to meet client requirements, routinelyobserve operational performance, and install.

Jun 2016 - Feb 2020
Team & coworkers

Colleagues at Nextiva

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2 education records

Michael Ford education

Bachelor’S Degree, Information Networking And Telecommunications

Fort Hays State University

Associate'S Degree, Biology, General

Arizona Western College
FAQ

Frequently asked questions about Michael Ford

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What company does Michael Ford work for?

Michael Ford works for Nextiva.

What is Michael Ford's role at Nextiva?

Michael Ford is listed as Site Reliability Engineer @ Nextiva | Troubleshooting, Automation, Monitoring at Nextiva.

Where is Michael Ford based?

Michael Ford is based in Queen Creek, Arizona, United States while working with Nextiva.

What companies has Michael Ford worked for?

Michael Ford has worked for Nextiva and Texas Roadhouse.

Who are Michael Ford's colleagues at Nextiva?

Michael Ford's colleagues at Nextiva include Катя Мельничук, J.P. Collins, Cheryl Towle Tilton, Michael Radcliffe, and Liz Soto.

How can I contact Michael Ford?

You can use AeroLeads to view verified contact signals for Michael Ford at Nextiva, including work email, phone, and LinkedIn data when available.

What schools did Michael Ford attend?

Michael Ford holds Bachelor’S Degree, Information Networking And Telecommunications from Fort Hays State University.

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