Seo / Sem Specialist +
Holland Partner Group
Vancouver, Wa
As the SEO / SEM Specialist at Holland my primary focus points were user experience optimization, content development, and SEO to drive qualified leads by promoting enhanced customer engagement, reduced CAC, and increased ROI. In addition to SEO and SEM I engaged in a PM / Systems Admin role creating, managing and troubleshooting all the CMS and CRM platforms.Objectives:Improve existing web platform and development of new custom built CMS and CRM platforms and enhancements using in-house and 3rd party services.Managed SEM vendor to create campaigns, discover opportunities to utilize re marketing and display budgets and track through implementing GTM to measure effectiveness by attributing source to events and goals in Google Analytics. Solidify SEO across the Holland property portfolio by analyzing and optimizing URL structure, user flow on a site level, user engagement on a page level using heat mapping, content intent and user response based on CTA tracking. Working with BI we were able to identify specific personas that comprised our primary residents allowing us to define interests, and other demographics that were used to create content, resource pages used in both organic and paid search that resulted in increased traffic volume of users with a high probability to lease through the property websites.Results:Increase of Hollandresidential.com page views from 50K to 1.5M per monthHollandresidential.com Events, and Conversions increased from 10% of overall portfolio lease acquisition to 60%.Executed as primary architect and PM the development of the HMAP website platform framework and enhancements.Migrated 95% of existing property portfolio websites from outside marketing vendors to HMAP reducing outgoing expenses.Conceptualized and managed execution of complete customer journey tracking via Google User ID to Hollandresidential.com and into 3rd party CRM system via contact form and phone calls for both paid and organic traffic.