Michael Rowland Email & Phone Number

Duluth, Minnesota, United States

Telehealth Specialist/Digital Health Specialist Jan. 2023-Present DateNational Rural Health Resource Center Current Position• Advancing Telehealth services: Developing and deploying advanced telemedicine solutions, navigating the complexities of integration with EHR systems when feasible, and establishing standalone operations when necessary.• Mastering EHR implementations: Expertly managing the transition to new EHR platforms and conducting comprehensive optimizations of current systems, ensuring they meet the evolving needs of healthcare delivery.• Data-driven decision-making: Utilizing data and analytics from both EHR and Telehealth platforms to drive strategic improvements, operational efficiency, and enhanced patient outcomes.• Digital front door strategist: Proficient in integrating digital front door methodologies, including virtual check-ins, scheduling systems, and patient portals, to enhance the patient experience and streamline public interaction with healthcare technology.• Project budgeting acumen: Demonstrating exceptional skill in budget creation and management, ensuring projects are delivered within financial constraints without compromising quality or scope.• Federal compliance expertise: Working closely with federal partners to ensure all digital health initiatives adhere to stringent budgetary compliance and regulatory standards, maintaining impeccable records and transparency.• Client relationship excellence: Excelling in fostering strong relationships with clients, adept at demystifying complex technological concepts for a diverse audience including C-Suite professionals, staff, clinicians, and patients.• AI and healthcare foresight: Passionately exploring the potential of AI to transform healthcare, with a keen focus on its integration into EHR and Telehealth to improve care delivery, diagnostics, and patient engagement.

San Francisco Bay Area -Remote Support

• Provided support to Asthma quality improvement sites through means of individual site summary report creation, review of ongoing PDSA work, and communication about active work at sites when necessary. • Provided support to physicians and staff through means of coordinating monthly video conference calls via ZOOM video conference technology. • Provided monthly aggregate data review with graphed visuals for the group during the monthly ZOOM video conference. • Attended any necessary meeting with administrative staff to review site data or PDSA’s that are necessary, as well as any necessary meetings with quality improvement experts to review current methods of quality improvement aid.

Oakland, California

• Worked with Oakland Children’s Hospital personnel and external site personnel to establish a telehealth network for hematology providers working with patients with sickle cell disease• Extensive online and in person training with the Project ECHO group at the University of New Mexico to understand and replicate methods of telementoring• Planned videoconference evaluations, pre, post live materials, created videoconference access points, scheduled calls for staff• Coordinated and collaborated with providers and support staff in seven external states to establish telehealth support structure and network based in Oakland, CA• Actively recruiting external providers for inclusion into the telemedicine network• Primary data manager, responsible for organization, creation, and upkeep of data of patient survey data• Attained quality of life, quality of care, burden of disease, barriers to care in patient surveys• Trained and aided management of new staff in the study protocols

Berkeley, California

I worked with CHOIR the Center for Healthcare Outcomes and Innovation Research, with Dr.'s Stephen Shortell and Hector Rodriguez. My short work with CHOIR was utilized to formulate a data use agreement for a Medicare project based in examining a national provider index with a medical home model framework.

Aurora, Colorado, United States

• Served as primary trainer for outcome measurements • Worked with diabetic youth age 1-30• Conducted fasting blood draws on pediatric (6 months- 85+Y/O), performed vital sign checks, and neuropathy screens on diabetic patients • Trained new staff in the study protocols• Resolved data queries• Proficient in collecting data on the SphygmoCor arterial stiffness device

Aurora, Colorado

•Developed an instructional curriculum for the creation of a Community Health Needs Assessment for Centura personnel•Worked with Centura administration to create a data template for community health needs assessment data •Utilized bidirectional video systems to instruct Centura personnel at individual hospitals on data research and collection•Worked with Centura personnel and University Channels to create a dialogue between local public health departments, community leaders, and various other stakeholders for the preparation of the community health needs assessment

OCC+PACUAssist in direct patient care Prepare patients preoperatively and postoperatively Obtain patient vital signs and blood glucose levelsUtilize computer charting system to create orders for patients and assist physicians in attaining medical records and other charting

Assist in direct patient care Experience obtained in multiple hospital units in a floating position ranging from intensive care units to cardiac monitored units to general medicine units

Master’S, Health Systems Management; Health Administration

Current 2nd year Master’s in Public Health Student; Principles of Healthcare Management, Healthcare Economics, Cost Benefit/Effectiveness.

Emergency Medical Technology/Technician Emt-B

Bachelor’S Of Science, Biology

Biology of Aging, Biology of Sex and Gender, Biology of Germs, Plagues, and Diseases, Human Embryonic Development, Human Physiology.