-Assessing Business Technology needs and building Enterprise IT Strategies.-Working with leadership teams and stakeholders to provide cost-effective IT solutions.-Developing policies, guidelines, change control, and standardization.-Enterprise Project management of large-scale migration projects for systems, networks, and voice. -Team Building - Leadership Consulting to help businesses create business-aligned products and services for: Helpdesk Support, Storage Architecture, Cybersecurity, Voice, Data Retention, Complianceadhering to ITIL best practices, Microsoft Azure, CRM, ERP,ETL, Intune, MDM, Contractnegotiation, Budget management, Project management, VM, SaaS, IaaS, PaaS, network infrastructure, including wireless, IoT, PowerBI reporting solutions, SQL, data management, automation, AWS, GCP, Office365 collaboration solutions, and training.

At SBM Management Services, our focus shifted towards leveraging cloud technology to enhance operational efficiency and advance strategic business solutions, migrating services to the cloud. Leading the IT department, I managed an effort to successfully migrate legacy systems to cloud-based platforms, fostering a culture of innovation and continuous improvement. The transition, grounded in my expertise in IT project management and networking, optimized our infrastructure but also positioned us for scalable growth using Six Sigma Lean and Scrum methodologies.The drive to transform IT into a value-added entity is at the core of our mission. Collaborative efforts have yielded a SaaS ERP system with PaaS capabilities, integrating cross-functional teams and reinforcing customer-centric support. Our journey was punctuated by strategic capital expenditures, leveraging Microsoft collaboration tools and exemplified the commitment to align technology with business objectives, ensuring robust cybersecurity measures, and delivering world-class service to all stakeholders.SKILLS:Desktop Support Management · Lean Process Improvement · Communication · Salesforce.com Implementation · Information Technology · Capital Expenditures · Operating Budgets · IT Project Management · Budgeting · Cybersecurity · Problem Solving and Issue Resolution · Operations Management · Team Building and Leadership · Computer Science · Agile Methodologies · Technological Innovation · Virtualization

In this role as an IT Manager for California:I managed cross-functional teams migrating from end-of-life data center services to cloud-based IaaS, SaaS, and PaaS systems and services. I also managed Azure cloud-based infrastructure design, network infrastructure, project management, planning, and building with Real Estate Dev. teams, driving critical technology advances. I spearheaded an effort to create and implement new standards and policies, collaborating with external consultants and internal partners for new technology-building standards. Managed network services, establishing a clear path forward for voice solutions upgrade, planning, and deployment projects. Managed an infrastructure team working closely with Azure Architects to move the company forward in technology infrastructure, support, strategy, and cybersecurity. Spearheaded a Div. 27 project to create low voltage standards with Leviton Corp., BICSI, and RCDD professionals. Using Agile project management and Scrum, I partnered with Architects, Real Estate Developers, and General Contractors on new construction and rehab projects with a budget of $150M.Managed third-party vendors in the delivery of technology services and support. Cross-functional management with Accounting, Asset Management, and Sustainability to maintain an in-house Azure ERP system with an SSIS SQL backend. CRM transition project lead building up Salesforce with a third-party consultant from the ground up.

In this role, I was responsible for assessing the organization’s technology needs and making recommendations for upgrades, setting short- and long-term IT implementation goals, and planning and directing new hardware and software deployments.•Financial analysis, budget analysis, forecasting, ROI, CapEx and Opex budgets.•Managed daily operations team for the Service Desk, Network & Infrastructure, Application Systems.•Implemented an IT Asset Management system for IT hardware. •Established a plan for the appropriate replacement of computer systems for the company.•Managed purchasing agents for all technology products for the company, assuring the acquisition of the highest quality equipment and services within budgetary limits •Collaboration and alignment with Business Units for strategy planning, delivery, and maintenance of an ERP system.•Migrated legacy equipment to more modern networking, computing, and cloud platforms using Microsoft Azure and Cisco network solutions. • Managed a team effort to migrate the entire company of 300 employees' computers and phones to a Meraki MDM solution cutting client hardware budgets by over 40%.

Managed a network deployment team to design and install multi-vendor hardware solutions on a MAN network that encompasses over 40k nodes, including wired and wireless, 700 IDFs, and 100 MDFs. Implementation and installation of over 500 plus layer three switches including Juniper and Cisco, campus-wide Aruba Wireless Controllers, and WAP solution with over 5000 Wireless Access Points Campus-wide. Managed Change Control meetings weekly and reported to the Technology Program Director.• Managed large-scale data center and LAN and MAN network infrastructure, low voltage projects, campus fiber• Hardware and software deployments, expansions, migrations, and decommissions• Deployed routers, switches, load balancers, firewalls, servers, racks, cabling, fiber• Collaboration and alignment with Business Units for strategy planning and delivery• Demand, capacity planning, and forecast• Procurement, financial analysis, and budget management • Network Operation - incidents, outages, troubleshooting, and escalations• Capacity Management - performance, capacity, availability• Vendor Management and contractual negotiations • Developed security policies, procedures, and processes • Evaluated and implemented DDoS mitigation solutions• Managed IT procurement program, hardware, software, and telecom vendors• Managed network deployment, upgrade, and expansion• Reported to the Sr. Manager of Network and Security Architecture

In this role, I managed a comprehensive IT Solution of 30 properties, supporting 400 plus users in California, Oregon, and Washington. My role entailed:• Recruiting and building a team, upgrading and cutting costs for the entire organization, managing the network, implementing MPLS-based WAN, and implementing data center design, including storage strategies.• Oversaw relationships with external VARs, service providers, and contractors to ensure service- level agreements were met and cost-effective solutions were implemented.• Exchange Server capacity planning, systems, and network operations, including incidents, performance, and availability planning.• IT Strategy management, collaborating with cross-functional teams to identify and prioritize technology initiatives that enhanced employees' capabilities in the office and in the field.• Upgraded our accounting system by managing internal and third-party resources.• Designed and managed the build of an in-house data center, including Low and High Voltage.• Cross-functional team management across the organization to develop standards, processes, procedures, policies, and tools affecting computing programs and activities. • Compliance management, ITIL, PII, PCI, SOC and other regulatory compliance practices. • Budget and project scope planning and charter creations for projects• Annual IT Budget management for hardware software, including Microsoft, HP, and Cisco support accounts.• Asset Management Implementation and management.• Reported to Sr. Vice President

In this role I managed:Multi-site team in San Francisco and Washington, D.C., consisting of WinXP workstations a data center, 40 Windows 2003 servers, Exchange Server Administrator. -Support team, three members. -Planned and executed multiple software migration projects, Cisco routers, switches, and Wireless networks.-External vendor management, contracts for services, ISPs, software, and hardware. -Facilitated project meetings, took minutes, and followed up on action items to keep the project moving forward. Project Management for IT.-Technical Documentation, project management, service management, and RFP responses.-Budget and project scope planning and charter creations for projects small to large, annual IT including support accounts with Microsoft, HP and Cisco, compliance ITIL.

Responsible for maintenance/operations/upgrades of NT/2000 servers DNS, DHCP, Active Directory, HP/Compaq Task Smart NAS servers spanning five locations in the United States and Europe. Managed IT compliance, Management of Corporate E-mail, SMTP Mail gateways, and Exchange Server, and Managed vendor relationships with Microsoft and HP technical accounts managers. • Systems Design and Implementation in Data Center for enterprise Windows servers• Managed large-scale data center upgrades, Low Voltage Cable management, and Data Center rack upgrades. • Vendor Relationship Management with software licensing vendors.• Extensive Technical Documentation on Systems build processes• Thomas Weisel Partners has since merged with Stifel Financial Corp in 2010.• I was the primary contact between IT and the Compliance Officer, providing reports and data.

SKILLS: Exchange Admin, Desktop Support Windows 2000, Active Directory, Software Migration projects, logon scripting, extensive Technical Documentation, Disaster Recovery, AntiVirus Management, NOC operations.