Michael Pack Email & Phone Number

Cary, Nc, Us

Cary, Nc, Us

I am proud to lead the amazing leaders and technical experts who provide a foundation of technical excellence for our customers. Cloud Technical Leads provide our customers with the technical tools and support their need for an amazing experience with SAS software. From providing technical expertise to troubleshooting and problem-solving with our customers, these leaders help bring the data to life.

Austin, Tx, Us

Leading teams responsible for providing a secure, stable, consistent environment for our customers to utilize our cutting edge technology.

Austin, Tx, Us

Leads the Software Delivery organization, consisting of multiple teams as part of the Hosting team. The Software Delivery teams are responsible for cloud operations, automated tooling, CI/CD, software build, automation, software deployment, and system monitoring for both uptime and performance.Team Mission Statement: Reduce the work engineering teams must do that is not germane to creating software. Provide infrastructure and infrastructure support as both cloud operations team and cloud architecture team.

Austin, Tx, Us

Charlotte, Nc, Us

Leads the Delivery team, supporting DevOps activities for the software development team. Responsible for the build, deploy, test, and release processes. Provides repeatable and reliable delivery pipeline tools and procedures. Determines and follows the delivery best practices that will make our customers most successful. - Architected and Developed Service Fabric Infrastructure to support AI platform.- Aided in the design and implementation of AI platform micro service infrastructure.- Acted as liason with Microsoft Enterprise Solutions Team coordinating resources and support.- Implemented code configuration control using Azure Key Vault.- Created automated delivery pipelines for new and existing applications.- Explored and discovered new tools for improving processes.- Implemented improved monitoring using New Relic.Acts as administrator, SME, and team lead for delivery tools and functions.- Microsoft Azure- TeamCity- Git (BitBucket and GitHub)- Jira- DNS- Application Security- Configuration Management- Development Tools Upgrades- Micro Services

Lead software source control, build process, and change control process. Developed and maintained all software release documentation. Implemented Continuous Integration with Jenkins server. Developed software deployment packages with InstallShield. Developed embedded OS configurations. Designed Flash user interface for Vantera instruments. Wrote C# assemblies and Unit Tests to work with system hardware and software. Acted as a liaison between product qualification and software development.- Implemented Subversion (SVN) source control across all projects transitioning from Visual Source Safe.- Developed and implemented configuration management protocols in accordance with IEEE 828-2012 and ANSI-62304.- Created automated build processes to provide consistent stable builds for testing and deployment using C#, Batch Scripting, and Jenkins.- Created and deployed Windows Embedded Standard 7 (WES7) Operating Systems using WES7 Image Configuration Editor, and VirtualBox.

Overland Park, Kansas, Us

Responsible for creating and maintaining databases, database procedures, and web applications to support Engineering and Field Operations. Maintenance responsibilities included creating and implementing maintenance plans to provide performance tuning and backups and to perform emergency restorations as needed. Responsible for break fix support and administration of all assigned applications. Acts as Project manager and business lead for assigned initiatives.- Acted as project lead to design and develop database applications to provide email notifications to over one thousand users in Field Operations teams.- National Data migration lead project managing data transition to new national Operations site information application.- Responsible for designing, administering, and supporting applications to warehouse and report data for over one thousand users in Field Operations and RF Engineering.- Winner of Nextel Circle of Excellence award for outstanding performance.

Overland Park, Kansas, Us

Responsible for reporting, gathering and analyzing data, application and web development, mapping and database administration. Duties also included facilitating report creation, working with function managers to fine-tune necessary reports and procedures.- Developed and implemented Databases and Websites.- Developed and implement the Critical Statistic Alert Tool, BR Power Report, Exception Report, and Outage Tracker, in an effort to increase the speed of site outage resolution.- Created macros and applications to support Engineering and Field Operations.

Arlington, Virginia, Us

Leader of Explosive Ordnance (EOD) team. Manager of as many as 6 subordinates. Responsible for responding to military and civilian bomb threats and similar potential crises; personally responded to over twenty emergency incidences in six months ended May, 1999.- Logistics Manager responsible for unit financials, purchasing unit supplies, and maintaining accountability of over three million dollars worth of equipment.- Maintenance Director responsible for maintaining over three million dollars of military equipment.- Instructor of classes for military and civilian law enforcement officers on explosive devices and explosive effects.- Numerous awards including Battalion Non-Commissioned Officer of the Quarter, Battalion Non-Commissioned Officer of the Year, Army Achievement Medal (1997), two Army Commendation Medals (1997), and commendation by U.S. Secret Service for outstanding support.

Arlington, Virginia, Us

Led EOD soldiers in response to numerous military and civilian bomb threats and similar potential emergencies including support to U.S. Secret Service during Presidential and Vice Presidential visits and the 1995 visit of Pope John Paul II to New York City.- Training Director responsible for the 142nd Ordnance Companies response training program, civil law enforcement training, and coordinating ammunition and weapons for all such training events.- Maintenance Director responsible for over one million dollars of military equipment, vehicle operator certification and equipment repair coordination.- Numerous awards including Army Commendation Medal (1997), three Army Certificates of Achievement (1996-1997), and commendation for outstanding success on Command Inspection.

Arlington, Virginia, Us

Learned ordnance, explosive, and crisis management procedures and how to handle the situations themselves.- Awarded a Top Secret Security clearance with a Special Background Investigation (1995).- Achieved 3rd position in the class with a 93% grade point average.

Arlington, Virginia, Us

Led ten infantry soldiers, led communications operations, led transportation operations, and supervised the preparation and recovery for training and combat deployments.

Arlington, Virginia, Us

Led more than fifty soldiers as Student Platoon Guide and Squad Leader, responsible for the course curriculum and care of other students.