PRODUCT MANAGER ➞ I am an accomplished product professional with a 15-year progressive career with an industry-leading medical software solutions provider. I leverage a background routed in clientservice, technical support, and product management to identify and implement solutions that drive revenue growth and profitability for the business.I add value in my ability to transform cultures and improve engagement through streamlining processes, policies, and best practices across the organization. I bring a client-first mindset to the organization that meets high service standards and boosts client satisfaction.*************************************** SELECTED CAREER HIGHLIGHTS✔ Selected by executive decision-makers to serve on the Advisory Board for Microwize Technology, defining practice strategy, product management, and technical support.✔ Held multiple positions of increasing responsibility and scope throughout a career with Microwize Technology, helping to establish the company as a premier VAR for eMDs nationwide.✔ Served as the Subject Matter Expert (SME) on Client Services, Technical Support, and Product Management to drive alignment of operations and continuous improvement efforts.***************************************KEY AREAS OF FOCUS☑ Product Roadmap Development ☑ Full Product Lifecycle Ownership ☑ Enterprise Project Management ☑ Product Design☑ Defining Key Performance Indicators (KPI) ☑ Data & Analytics☑ Budgeting & Forecasting☑ End-User Training & Support☑ Integrating Technology & Business ☑ Adoption & Engagement***************************************I’m always open to expanding my network and connecting with other top professionals. Please add meas a connection and contact me at: EMAIL: michaelsalib@me.com