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IT professional with expertise in leading services and software development teams, combined with practical experience in a wide range of sectors including retail, telecom, gaming, finance, insurance & government.Excellent leadership skills, effectively managing IT portfolios and programmes, utilising out-sourcing when required. Focussed on exceeding internal and external customer expectations whilst controlling time and budget constraints.Significant experience in managing domestic and international customers, stakeholder management, liaising with vendors and business partners, developing business opportunities and building long-term rewarding relationships whilst continuously striving to improve business processes.PERSONAL SKILLS • Degree in Computer Science from Copenhagen Business School, emphasis on IT management, strategy, software development and project delivery. • Certified Project Manager (PMI from the Danish Leadership institute now Mannaz) • ITIL certified from BCS • Highly result driven with focus on exceeding expectations, motivated by success, challenges, growth, fast pace environments and not afraid of making decisions. • Commercially astute problem-solver with strong analytical and consultative skills.• Completely fluent in English and Danish. Excellent command of Swedish and Norwegian.Specialties: IT Management / LeadershipProgramme/Project ManagementAgile Software DevelopmentCloud computing, SaaS and Big Data
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Digital Business TransformationProcio ApsLondon, Gb -
Head Of Engineering - OpentradeOpenbet Jul 2021 - PresentLondon, Gb -
Senior Development ManagerScientific Games Apr 2019 - PresentLas Vegas, Nv, Us -
Delivery ManagerPitney Bowes Software Jan 2011 - Feb 2019Stamford, Ct, Us• Leading the EMEA Professional Services teams located in multiple geographical locations delivering cloud solutions with focus on Location Intelligence, Data, Analytics and MDM.• Worked closely with Sales to agree revenue plans and utility targets whilst ensuring current targets were constantly met or exceeded.• Management of key accounts to ensure high customer satisfaction, establishing sound foundations for future business and building long lasting relationships.• Ensuring the development of the teams by coaching, motivating and using active development plans with quarterly reviews and setting SMART goals. • Management of sales cycle for key projects and service RFPs. Secured the largest PS single deal in EMEA (+$3mill service revenue).• Implemented Agile methods and project standards for the EMEA professional services business and ensured a pragmatic approach that would fit all customer projects.• Working with HR to ensure successful recruiting and team adjustment to meet business demands.• Working with global teams to ensure successful delivery of local projects using off-shore development and QA activities as needed. • In the top 5% of successful Managers across all of Pitney Bowes in 2017.• Chosen as EMEA Professional Services Person of the Year 2012. -
Development DirectorLadbrokes Jan 2009 - Dec 2010London, Gb• Directing and management of Ladbrokes eGaming development division (www.Ladbrokes.com). Part of the leadership team with 11 direct reports and a total team of +100 including outsourced staff and contractors. • Successfully managed multiple vendors delivering highly complex software programmes to meet business requirements, time scales and budgets.• Instigated and managed outsourcing of test, support and developments teams.• Implemented standards and processes for project management and software development, based on Prince2 and Agile methods. -
Director - Customer SolutionsMotricity Jan 2007 - Dec 2008Bellevue, Wa, Us• Directed the EMEA development, engineering and QA teams developing and deploying mobile software products within the Telco sector.• Defined strategy and execution plan as part of the senior leadership team.• Managed multiple software engineering teams based in London, Seattle and Rotterdam developing products and integration services using agile development methodologies.• Worked closely with Sales to ensure P&L targets (+$5M) were met and managed according to budget and directed the teams to a record-breaking year in 2007.• Successfully instigated and directed the European outsourcing business, building up two full sized teams in Bangalore supporting the UK and Dutch offices.• Analysed the European operation and successfully introduced and implemented project processes, which vastly improved delivery, quality and performance. -
Programme/Account ManagerOrbis Uk Oct 2004 - Dec 2006London, Gb• Management of software development teams delivering on-line gaming and casino products combined with integration services based on agile and iterative development methodologies.• Management of domestic and international accounts ensuring customer satisfaction, handling cultural differences to expand new business and create sound relationships.• Responsibility for the successful project forecasting, risk management, delivery, monitoring, conflict resolution and process improvement.• Preparation of responses to RFPs including presentations to company directors recommending solutions and business strategies.• Successfully built and developed relationships with Chinese, Australian, Italian, Scandinavian, Irish and UK clients ensuring customer satisfaction and business growth.
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Additional ExperienceMultiple Dec 2004 - Dec 2004Head of Professional Services, INOPI (now Ogencia) • Partner and member of board setting the vision and strategy for the company which grew five-fold over 3 years and achieved the IBM Distinguished Achievement Award in 2002. • Managing OPEX budget and controlling P&L targets (+$2M) heading up the professional services team, implementing processes supporting work smarter, not harderHead of Professional Services, NICOM Team SolutionsProject Management, technical team leading, architecture and software development - KMD
Michael Hansen Skills
Michael Hansen Education Details
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Copenhagen Business SchoolInformation Technology
Frequently Asked Questions about Michael Hansen
What company does Michael Hansen work for?
Michael Hansen works for Procio Aps
What is Michael Hansen's role at the current company?
Michael Hansen's current role is Digital Business Transformation.
What is Michael Hansen's email address?
Michael Hansen's email address is mi****@****l.co.uk
What is Michael Hansen's direct phone number?
Michael Hansen's direct phone number is (208) 429*****
What schools did Michael Hansen attend?
Michael Hansen attended Copenhagen Business School.
What are some of Michael Hansen's interests?
Michael Hansen has interest in Politics, Education, Environment, Science And Technology, Human Rights, Arts And Culture.
What skills is Michael Hansen known for?
Michael Hansen has skills like Agile Methodologies, Software Development, Strategy, It Management, Outsourcing, Software Project Management, Management, Program Management, Start Ups, Enterprise Software, Project Management, Telecommunications.
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