Experienced business process and supply chain professional with strong quality assurance background and customer retention experience. A natural at soft and technical sales, and as a subject matter expert.Quality | Supply Chainmrw417@gmail.com954-667-3030www.linkedin.com/in/michaelrwhaleyQuality assurance professional experienced in product and service quality, quality systems development and certification, supplier development and auditing, supplier quality management, customer disrcrepancy handling and customer retention, quality of complex and custom products, Seeker of continuous improvement through quality tools like six sigma (DMAIC), kaizen, lean value stream, total quality (TQM), and business process management (BPM).Production and process engineer who excels at developing customer relationships in a small customer base environment. Creative problem solver with interdisciplinary experience and strong interest in collaboration, team dynamics, and organizational development. Experienced speaker who enjoys delivering training and technical presentations. Supply chain expert with deep experience in managing single source and proprietary supplies, managing stock for product development teams, sourcing exotic materials and products, strategic sourcing, supplier partnerships and co-development, outsourcing and contract manufacturing.While working full time as a process engineer, also served as operations lead on product development core team that brought flagship new product to market in 18 months (previous product took 60 months) while reducing production cost 26% through design for production and supplier engagement.Worked with suppliers, purchasing, and production to standardize and streamline material specifications, resulting in a $1.6 million annual material cost reduction, with no burden on production or product quality and a reduction in material testing and procurement overhead cost.Contact me at mrw417@gmail.com, or give me a call at 954-667-3030 for any relevant opportunities.