Michael Wilson Email & Phone Number

Louisville, Ky, Us

Louisville, Ky, Us

HR System Manager, providing support for ADP Workforce Now, Recruiting Manager, TAM, Benefits, SmartLinx Time and Attendance, Payroll Based Journal (PBJ). Creating reports and data analytics to improve business processes and decision making.

25+ Years Experience in Product Management, System Implementation, Project Management, Integration and Support with multiple Software vendors including leadership roles. Driven by customer satisfaction.

Fort Lauderdale, Fl, Us

Senior Integrations Consultant (Contract to UKG)Worked closely with clients and vendors to manage the integration process. Managed the discovery phase to determine needs and wants, defined development specifications to bridge gap between applications, managed QA process after development and supported clients through testing and go live.Key Responsibilities• Facilitated client/vendor relationships• Defined requirements for integration design and deployment• Troubleshooted and resolved issues quickly to prevent/reduce escalations• Validated integration code and modify as necessary to rectify discrepancies

Edison, New Jersey, Us

Responsible for all aspects of the Human Resources/Benefits applications to include UI, employment, compensation, PTO/Benefit plan design, eligibility configuration, user enrollment experience, reporting, etc. Worked closely with the implementation and development teams, supporting clients, 3rd parties and technical resources. Defined and documented product issues and working with development and technical resources on project planning, new feature design, story development, sizing, QA and delivery in an Agile Software Development Life Cycle (SDLC).Key Achievements• Led the design and development of new enrollment application and user experience that annually processes thousands of employees through all enrollment events.• Redesigned the benefit enrollment and event processes, including all life events and workflow processing, creating a streamlined enrollment experience.• Created functionality for processing of ACA 1095C forms and IRS manifests, creating over 40,000 forms and dozens of client xml files and other compliance initiatives.• Redesigned PTO plan development and product UI to include time off requests and workflow approvals.• Designed and managed the Performance Management functional development to include self reviews and approval workflows.• Managed the mobile initiative from responsive design to App development• Worked with client conversion team to move clients from UKG PRO/Kronos to PeopleStrategy• As SCRUM Master/Product owner in Agile SDLC, lead Stand Up, Story Grooming, Sprint Planning and Sprint Review meetings to keep stakeholders involved in product development.• Provide company-wide training sessions to ensure new feature rollouts were successful and introduced a standard product release note format creating referenceable documentation for both external and internal clients

Responsible for Technical Sales Presentations and subsequent implementation of cloud-based, mobile HR/Benefits/Payroll solution. Lead implementation teams working with clients, 3rd parties and technical resources. Liaison with technical resources on project planning, budgeting and delivery. Provide input to financial model and project pricing on conversions/support and develop project timelines. Deliver technical support for clients and sales team. Manage client expectations, budgets and projects via cloud-based project management software.Key Achievements:• Worked with product developers and marketing on redesign of User Interface for responsive mobile self-service deployment using persona-driven methodology.• Implemented EDI Carrier feeds of Benefit Enrollment data by building data views mapped to carrier HIPPA XML 834’s and proprietary formats. Maintain large library of companion guides and group structure documents, create vendor mapping information and organize client interface portal for upload and file transfers.• Designed and oversaw development of enhanced Performance Management system.• Developed and maintained vast library of Metrics and Analytical dashboards that graphically display trends in HR, Benefits, Recruiting and Payroll processes.• Designed and implemented Time Tracking system that includes both web-based punch in/out as well as manual entry options and end user timesheet interface.• Built custom reports in both Crystal Reports and proprietary web report designer.

Led implementations and integration of HRIS/Benefits Administration, Payroll and Time and Attendance projects. Worked with dozens of clients on HRIS implementations, converted data from clients’ various sources, and set-up benefit plans and enrollment. Managed Open Enrollment, testing and successful rollout of carrier connections from standard HIPPA 834’s to proprietary file layouts. Key Achievements:• Designed and implemented Performance Review management system that was rolled out to thousands of employees and managers.• Created and managed workflow analyses for both internal and external clients.• Built and modified custom reports to facilitate the HR and Payroll effectiveness using SAP Crystal Reports and SQL Server Reporting Services (SSRS).• Developed testing environment for new applications to ensure functional compatibility with clients’ existing versions.

Worked with client teams in organizations ranging from fewer than 100 to more than 5,000 employees to analyze HR processes/operational workflows, and design, implement and improve HRIS. Researched, sourced and recommended system selection, system/benefit plan structure, set-up and security. Developed plans for customization, data conversion, customized report generation. Served as liaison between HR, IT staff and vendor, and coordinated functions, departments and organizations to ensure seamless, timely project completion. Developed and delivered documentation, training and coaching for administrators and end-users to assure optimal system use. Oversaw interface development and provided continuous system support. Key Achievements:• Provided critical feedback in beta-testing programs for several major national HR software vendors, resulting in more consistent, marketable products.• Implemented use of workflow analyses to identify functions and processes appropriate for automation, reducing repetitive tasks while improving accuracy and eliminating duplication.• Designed testing for new applications to ensure compatibility with client’s existing versions.