Michael Oliver Email and Phone Number
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I am a seasoned Product Management Leader with extensive experience in driving technical product and program success across mobile, web, and back-end APIs. I am passionate about delivering innovative solutions, fostering collaboration, and achieving impactful results at scale.With expertise in product management, UX/product design, digital transformation, and emerging technologies, I have consistently led cross-functional teams to develop and launch industry-leading applications that resonate with users and deliver business value.As a leader, I’ve driven complex programs from strategy to launch, always putting the customer first and championing continuous improvement. I’ve successfully revitalized underperforming programs through comprehensive turnaround plans that addressed challenges across application development, UI/UX, and back-end systems. These efforts not only restored product performance but also created a robust foundation for sustained growth.Fueled by a passion for creating, improving, and embracing big challenges, I thrive on crafting meaningful solutions that enhance user experiences and drive measurable outcomes.Specialties: Product Design, Product Management, Creative Direction, Technology, Development, Mobile, Web, APIs, Video, Business Development, UI/UX, Financial Services
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Director Of Product ManagementOnemain FinancialNew York, Ny, Us -
Head Of ProductDigital Bureau Aug 2024 - PresentRidgewood, New Jersey, Us -
Director Of Digital Product ManagementMercury® Financial Jul 2022 - Jun 2024Austin, Tx, UsAs Director of Digital at Mercury Financial, I led a team of five product managers and designers responsible for our digital properties, including the website and mobile applications. I spearheaded the modernization of our digital UX, overseeing a comprehensive redesign and rebranding across iOS, Android, and web. This effort resulted in a streamlined fintech UI, providing users with easily accessible and personal financial data. Additionally, I managed legal, state, and federal regulatory compliance, budgets, and forecasts, while also focusing on messaging, customer journeys, customer onboarding, financial reporting, vendor management, and payments.Key Achievements:▪ Revamped Digital UX: Led the redesign and rebranding across iOS, Android, and web.▪ Improved Design Efficiency: Implemented design tokens for improved efficiency and expedited design process. ▪ AI Integration: Leveraged AI to streamline the product development process.▪ Dynamic Front-End: Revamped the platform back-end to support a dynamic front-end experience, increasing speed to market by adding a Content Management System (CMS) and a Digital Asset Management system (DAM). ▪ Growth Positioning: Relaunched the public website to position the company for accelerated growth. -
Executive Director Of Product ManagementJpmorgan Chase & Co. May 2018 - Jun 2022New York, Ny, UsAs Executive Director of Product Management, I led mobile product management and back-end services for card programs including rewards, benefits, travel, and commerce. I developed mobile-first experiences that drove customer satisfaction, increased transactions, and promoted profitability. By leveraging qualitative and quantitative user research, I informed product ideation and functionality, partnering with the credit card product team to enhance user experiences and highlight app benefits. I also led the creation of a comprehensive travel database, providing real-time data access, and played a key role in hiring, training, and onboarding teams.Key Achievements:▪ Travel Booking Platform: Promoted Chase as a travel booking destination, not just a points-redemption platform.▪ Increased Monetization: Developed a platform with up-sell opportunities.▪ Cost Savings: Achieved significant cost savings by unifying the travel booking partner database.▪ User Research: Conducted qualitative research to validate UI experience and ensure high user adoption.▪ Enhanced User Experience: Led creative of a comprehensive travel booking system for real-time data access that kept customers within the Chase journey and made it easy to access key travel data. -
Senior Manager Of Product Management, FiosVerizon Aug 2012 - Apr 2018Basking Ridge, Nj, UsAs Senior Manager of Product Management, I led the development and management of video products for set-top boxes, mobile platforms, websites, and consumer electronics. I directed a multi-year product roadmap with a $25M budget, supervising a team of 10 product managers, designers, and project managers. My responsibilities included guiding product innovation, feature definition, user experience, performance optimization, and market trend analysis. I collaborated with design and vendor teams to ensure consistent UI/UX across platforms and supported engineering with agile planning and backlog grooming. Additionally, I provided up-to-date customer support documentation and leveraged user insights to inform product roadmap decisions.Key Achievements:▪ Video Ecosystem Overhaul: Enhanced the video ecosystem to provide a best-in-class customer experience.▪ UI/UX Consistency: Led a comprehensive redesign to ensure consistent UI/UX across platforms.Next-Gen Hardware: Introduced hardware supporting 4K, SDR, accelerated graphics, and voice-enabled remote.▪ Customer Service Team: Established a support team to handle internal and external mobile product issues.▪ Revenue Growth: Introduced targeted advertising to VOD, increasing revenue. -
Product Manager, Fios Tv / Video Apps & Visual VoicemailVerizon Nov 2007 - Jul 2012Basking Ridge, Nj, UsAs Senior Product Manager at Verizon, I pioneered the development and launch of Verizon’s first smartphone applications, including groundbreaking interactive TV apps. I led the product definition, design, and roadmap for market entry, driving the expansion from BREW to a broad range of platforms including iOS, Android OS, BlackBerry, Windows Mobile, Xbox, and Palm’s Web OS. My role encompassed cross-functional collaboration, technical integration, and market research to enhance multi-screen entertainment through linear TV and VOD.Challenge: Addressed the lack of smartphone TV applications by developing solutions that integrated Verizon’s TV service with mobile technology, adapting to consumer trends and future needs.Key Achievements:▪ Platform Expansion: Successfully transitioned from BREW to multiple operating systems, expanding Verizon’s app ecosystem.▪ Innovative Apps: Launched Verizon’s first interactive TV apps and visual voicemail.▪ Subscriber Growth: Visual Voicemail secured 2 million subscribers and generated $45 million in annual gross revenues.▪ Product Growth: Achieved 4,000% growth in product uptake for Fios apps. ▪ Technology Integration: Conducted in-depth testing with OEMs and leveraged new technology trends to stay competitive.
Michael Oliver Education Details
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Rutgers UniversityEconomics
Frequently Asked Questions about Michael Oliver
What company does Michael Oliver work for?
Michael Oliver works for Onemain Financial
What is Michael Oliver's role at the current company?
Michael Oliver's current role is Director of Product Management.
What is Michael Oliver's email address?
Michael Oliver's email address is mi****@****zon.com
What is Michael Oliver's direct phone number?
Michael Oliver's direct phone number is +1 212-395*****
What schools did Michael Oliver attend?
Michael Oliver attended Rutgers University.
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