Michael Sajor Email & Phone Number

FDF Partners helps address the challenges of digital transformation for committed, engaged companies with a strong history of customer service excellence, that wish to reinforce their journey towards the next generation of customer relationships.FDF leverages a tested, proven process of business outcome definition and self-actualization, and brings subject domain expertise in a multiplicity of areas to help companies understand the strategy and outcomes needed to invigorate and redefine the customer experience and identify strategic challenges and operational/organizational objections to achieving those outcomes. Once full alignment and commitment has been achieved, FDF turns to aiding the definition of transformational journeys with clear, measurable milestones and outcomes, that enable tangible realization of the desired outcomes and thence, customer behaviors.FDF brings an experienced team of subject domain experts across the skillsets required for these transformative journeys - from business strategists, to technology innovators, to program definition and leadership. Each engagement is led by a multi-industry, highly experienced Senior Partner that is fully engaged and committed to the customer's outcomes.

Newport News, Virginia, Us

Ferguson plc is a $25 billion retail and wholesale distributor with 1,600+ locations servicing the construction and home improvement industry. Ferguson provides B2B and B2C solutions in residential, industrial and commercial plumbing, HVAC, fire suppression, and waterworks, and is recognized in the market as Ferguson in the USA, Wolseley Canada, Build.com, Power Equipment Direct, Signature Hardware, and a multiplicity of additional brands. Driving a global transformation of Ferguson into a digitally driven, customer focused powerhouse. Significant accomplishments include:• Transforming and significantly growing the Technology organization into a lean, focused, engaged, motivated and highly talented team• Enabled solid, undisturbed and positive company performance through COVID disruption leveraging an intense focus on digital collaboration platforms• Driving an enterprise-wide ERP program based on Oracle Cloud replacing legacy home-built systems• Optimizing the digital experience to an omnichannel platform based on Salesforce and Genesys• Revolutionizing supply chain and last-mile delivery technology such that 98% of the USA is served in one day• Creating an all-cloud future for the enterprise using a broad hybrid strategy, and closing on-premises data centers• Revolutionizing focus on information security and compliance, creating a highly threat resistant environment. Drove the company to Sarbanes-Oxley compliance for the first time as Ferguson became a US primary listed company.

Manhattan Beach, Ca, Us

I was appointed as vital member of the Board of Directors due to in-depth background in higher education space. In this role, I rendered strategic IT guidance and support on developing innovative solutions to improve student financial aid experience.

Phoenix, Az, Us

I was recruited to drive delivery of systems, applications, and infrastructure (network and security) solutions supporting University of Phoenix, Western International University, the College for Financial Planning, and nine additional educational institutions globally, serving 400K adult learners online and at campus locations. In this capacity, I had initial oversight to 1,500 reports (direct/indirect) and $550M operating budget.DELIVERED RESULTS:> Drove technology transformations that created innovative and disruptive new models for student success, optimized costs, improved infrastructure reliability, scalability, and capacity, enhanced information security, and boosted operational sustainability.> Increased student enrollments and retention rate by reengineering phoenix.edu website and architecting and implementing “big data" analytics and adaptive learning tools.> Slashed technology cost by $350M out of $550M IT expense budget and reduced staff by 1.2K.> Steered University of Phoenix’s complete learning delivery and student management application transformations from internal, proprietary applications to combination of Software-as-a-Service (SaaS) and Commercial-off-the-Shelf (COTS) packages including salesforce.com, Genesys, Blackboard, and many others - reserving proprietary development for applications creating unique, differentiating, compelling service solutions.> Created innovative solutions leveraging Big Data predictive analytics to measurably influence individual student progression and remove roadblocks to success.> Transformed entire Technology organization’s culture as a strategic revenue-generating partner.> Consolidated five data centers into one production and one disaster recovery facility producing $40M annual cost savings while maintaining near 100% performance and stability.

New York, Ny, Us

I was recruited to provide strategic leadership to global Information Services (IS)—aligning IT strategy to corporate goals, driving organizational transformations, maintaining business continuity, and driving multiple large-scale business/IS collaborative projects. In this capacity, I led up to 100 reports while managing $95M IT budget and $50M capital budget.CAREER SNAPSHOT AT ANN, INC.:==> Chief Information Officer and Senior Vice President | 2010 to 2012==> Chief Technology Officer and Vice President | 2007 to 2010DELIVERED RESULTS:> Successfully established Information Services Group as a Strategic Business Partner within Ann, Inc.> Pioneered successful implementation of SAP enterprise-wide, including HR, Finance, Retail (Merchandising and Purchasing) functionalities that resulted in the following:==> Delivered innovative e-commerce solutions to grow net margin by $160M with 5 points increase in NFP margin performance.==> Generated $80M+ in annual cost savings through leading business process optimization.==> Improved speed, accuracy, and compliance by modernizing application of markdowns and promotions. > Boosted revenue by 20% through leading multiple major online initiatives.> Reduced recruitment costs by 30% through implementation of new talent acquisition and management portfolio based on SaaS services.

Rahway, New Jersey, Us

I was brought in to drive efficiency, quality, and cost improvements by directing strategy, engineering, and delivery of all network, database, business intelligence, web, collaboration and IT infrastructure shared services serving customers, partners and employees worldwide. Led 250+ global staff spread across US, Singapore, and Belgium and managed $50M budget.DELIVERED RESULTS:> Led successful convergence of three data centers into one fully-virtualized data center that cut 40% in physical server count and reduced maintenance expense, power, cooling and floor space.> Drove design and implementation of large, highly-flexible capacity digital infrastructure serving 2.4K+ applications internally and externally serving marketing, research, and manufacturing needs.

Boulder, Colorado, Us

I was hired to drive overall strategy, business development, and product management initiatives for SandCherry—a venture capital-funded start-up delivering a SIP/VoIP based speech media resource broker and related applications development and verification engines for the network operator and enterprise markets.

Berkeley Heights Township, New Jersey, Us

Due to solid background in developing and growing mobile markets, I was tapped to lead strategic planning, sales and marketing, product management for Kirusa—a global leader in providing mobile services.

Holmdel, New Jersey, Us

I held multiple executive leadership roles covering electronic systems design and development, computer aided engineering systems realization, systems delivery management, and SAP enterprise-wide implementations. Led globally distributed teams across the UK, Brazil, Netherlands and the US.DELIVERED RESULTS:> Served as CIO for AT&T’s $8B Wireless Networks Group delivering effective technology solutions on the shop floor, in the supply chain, through marketing and sales.> Expanded Lucent’s mobility markets by providing mobile internet solutions for global wireless network operations.> Grew revenues of Mobile Internet products while securing Lucent pull-through business in other mobility technologies through engaging with customers.

Msee, Electrical Engineering

Bs Ee, Electronic Engineering