Michael Salma Email & Phone Number

I am a driven and organized IT professional with over 5 years of experience. I take measures to anticipate and prevent issues before they occur. I’m continuously developing my skills as an IT Administrator to best serve and exceed client expectations while staying within current best practices and policies. I enjoy working with a team and in dynamic environments.I currently thrive at a high volume Help desk that services over 400 stores and the corporate employees that support them. I provide excellent problem solving, teamwork, and customer service skills that eventually lead to earning a promotion from a Level 1 technician to a Level 2 technician. I now focus on account creation, deprovisioning, and other infrastructure tasks as needed. I’ve earned high remarks from my managers and my team and I continue to push myself to stay on top of this ever evolving field.

Listed skills include Cabling, Windows Server, Cisco Systems Products, Linux, and 24 others.