Developed greenfield operational requirements for half a billion dollars of cutting-edge video and audio technology in MSG's new Sphere venue, with the world's largest video playback, LED displays, and audio systems riding over the world's largest ST-2110 network.o Created staffing plans to support 170 server video playback system, 4-acre, 60,000 tile interior LED display, 1.2MM LED fixture Exosphere, plus broadcast, show control, IPTV, digital signage, radios, closed captioning, and other production and venue systems.o Continually optimized headcount as operational needs came into focus, starting with a planned headcount of 26 and ultimately interviewing, hiring, and managing a team of 7 with 3 direct reports.o Developed SOPs, maintenance, and training plans for first-of-their-kind production systems.o Worked closely with internal groups, vendors, architects, and construction contractors to adapt high-level designs to day-to-day operational practices, addressing deficiencies as well as areas of savings.o Identified scope gaps in technology, product ownership, and venue operations, and worked with leadership, internal groups, and vendors to resolve.o Designed two control rooms, from defining operational needs and procedures to selecting hardware and furniture.o Participated in commissioning planning and signoff of production systems.Technologies and skillsets included team management, technology management, greenfield projects, construction documentation, media servers, LED displays, broadcast technologies, Cisco IPFM, SMPTE 2110, LAWO, Evertz, G&D KVM, AutoCAD, Visio, VMware, and many more.

Managed video playback, LED and projector display, show control, networking, and special projects at Radio City Music Hall and Sphere.o Managed a $13MM 4K upgrade to the video playback and display systems.o Supported 900+ Christmas Spectacular shows and special events, including the Tony Awards, MTV VMAs, YouTube Brandcast, and NBC Upfront.o Documented the video playback, video displays, sync, timecode, show control, and show network systems using AutoCAD, Visio, and Excel.o Collaborated with stagehand unions in strategic management of their production systems, with heavy involvement in the video and show control systems, and sole responsibility for the Cisco enterprise-class show control network.o Designed and developed custom applications and dashboards using Microsoft PowerApps, Python, Perl, CheckMK, and open-source tools.o Technical Project Manager for the design and building of Sphere Studios Burbank, aka “Big Dome,” a 1/4th scale test and demonstration facility replicating Sphere’s video playback and display systems.o Supported early and mid-stage development of Sphere concepts, technologies, and prototype systems with individual and collaborative writing of RFPs, SOWs, FATs, SATs, and other design & product development documents, as well as procurement and project management.Technologies and skillsets included technology management, project management, live production, media servers, video displays, broadcast technologies, show control, Cisco network design and management, Microsoft PowerApps, AutoCAD, Visio, VMware, Checkmk, Linux, Arduino, and custom PCB design.

Freelance Systems Engineer and Show Control Programmer for immersive and interactive installations, significant projects included:• Immersive exhibits for Samsung and Facebook at the Rio 2016 Summer Olympics.• Immersive IMAX-style motion platform ride with 4D special effects in Vitória, Brazil.• A hugely successful immersive exhibit, "Social Galaxy," at Samsung 837 in NYC.• Other projects in NYC, Connecticut, Bangkok, and Switzerland.Responsibilities included the design, installation and programming of all components (lights, sound, video, special effects, etc) into a single cohesive system, and supervising onsite installation crews.Technologies and vendors used included Medialon Manager, 7thSense Delta, QLab, Beckhoff I/O controllers, LED tape, projectors, and much more.

Senior technician for an MSP (Managed Services Provider) providing IT services for outfits ranging from single-server law firms to highly redundant hedge funds and NYSE floor traders.o Designed and installed server and network systems for upscale boutique firms primarily in the media, fashion, legal, and financial sectors.o Handled most advanced troubleshooting and “non-traditional” jobs and provided support to junior technicians.o Provided white glove support for corporate VIPs, politicians, celebrities, and other high and ultra-high-net-worth individuals.Technologies and skillsets included Windows Server (2003 – 2012), Windows Desktop (XP – Windows 10), Mac OS, Sonicwall firewalls, VPNs, network routing and switching, wireless networking, office applications (MS Office, Quickbooks, industry specific software), mobile device support.

Contracted with Dell and the NYC Department of Education to provide computer support for the DOE's 1,200 schools and offices. Coordinated with off-site repair center to provide on-site diagnostics, repair, and delivery of PCs, printers, and monitors.

Designed, installed, and programmed Show Control system, electronics, and control enclosures for new indoor multimedia ride. Debugged and patched Visual Basic code controlling pool chemicals. Replaced Ethernet cables in main office. Assisted Information Services intern with general computer and network support. Assisted park electrician in various electrical duties.

Setup, imaged and deployed new computers on main campus. Assisted in relocation and setup of a satellite office network. Assisted in setup & installation of new servers. Assisted with Novell to Windows 2000 Server migration issues. Developed templates for the Intra/Internet web sites. Responded to service calls.