Michael Sauer Email & Phone Number

I’m an Experience Strategist focused on connecting people with new products and services. With a broad breadth of design consultancy experience and a human-centered design approach, my goal is to understand the needs of users to create compelling, meaningful brand relationships and digital experiences that deliver on client business goals. Utilizing user research and data-driven insights, I use strategic frameworks and narrative-based storytelling to identify opportunities, simplify the complex, and create future-state customer experiences that add value and differentiate brands.SKILLS• Experience in B2B, B2C, Insurance, Finance, Pharma, Healthcare, Medical Product, eLearning, and CPG sectors• New product development, service design, UX strategy, behavior design–physical, digital, adoption, engagement, retention, conversion • Design and development of interactive digital tools, websites, microsites, customer portals, web applications, mobile apps, IOT apps, conversational UI, Alexa, chatbots–ideation, wireframes, prototyping• Strategic planning using a human-centered design approach–data insights, user research, personas, customer journey maps, storytelling, strategy and design briefs, Miro/Mural wireframes, ChatGPT• Digital omnichannel marketing–campaigns, social media, CRM, SMS, VEEmail, websites, ISAs, IVAs, microsites, peer-to-peer–increasing awareness, education, engagement, conversion• Business strategy, KBQs, measurement plans, data analytics and insights• Brand strategy, positioning, RTBs, design planning, portfolio planning

Listed skills include Packaging, Design Strategy, Concept Development, Customer Insight, and 59 others.