Michael Scales

Michael Scales Email and Phone Number

Director, Retail Operations North America @ DOLCE&GABBANA
Michael Scales's Location
New York, New York, United States, United States
Michael Scales's Contact Details

Michael Scales work email

Michael Scales personal email

Michael Scales phone numbers

About Michael Scales

Qualified Retail Operations Director with over 10 years of experience. Currently responsible for all aspects of retail operations for over 50 boutiques in the US, Canada, Mexico, Latin America and the Caribbean.

Michael Scales's Current Company Details
DOLCE&GABBANA

Dolce&Gabbana

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Director, Retail Operations North America
Michael Scales Work Experience Details
  • Dolce&Gabbana
    Director, Retail Operations Na
    Dolce&Gabbana Oct 2024 - Present
    Milan, It
  • Ferrari
    Manager, Retail Operations - Americas
    Ferrari Nov 2023 - Oct 2024
    Maranello, Mo, It
  • Balenciaga
    Director, Retail Operations - Americas
    Balenciaga May 2022 - Nov 2023
    Paris, Fr
  • Balenciaga
    Retail Operations Manager - Americas
    Balenciaga Sep 2018 - May 2022
    Paris, Fr
  • Christian Dior Couture
    Regional Operations Manager, Ny Metro
    Christian Dior Couture Mar 2016 - Sep 2018
    Paris, Île De France, Fr
  • Christian Dior Couture
    Manager, Store Operations
    Christian Dior Couture Jan 2015 - Feb 2016
    Paris, Île De France, Fr
  • Barneys New York
    Director, Store Operations
    Barneys New York Jan 2014 - Dec 2014
    New York, Us
  • Barneys New York
    Manager, Store Operations
    Barneys New York Nov 2012 - Jan 2014
    New York, Us
  • Dolce & Gabbana
    Store Operations Manager / Corporate Liaison To Us Retail Operations
    Dolce & Gabbana Apr 2007 - Aug 2012
    Milan, It
    Corporate Liaison to US Retail Operations• Implemented company wide Policy and Procedure Development (Create, Review and Revise)• Orchestrated company wide Supply Order system (All US Stores)• Organization of Sample Sales 2 to 4 times yearly including recruit & train staff, set up and breakdown, organization of merchandise• Organization and implementation of Pop Up Store in the Hamptons, 2 years• Training of All US New Management on Operational Standards • Conduct Back of House / POS building at New Store Openings • Supervise Breakdown of Store Closings• Supervise All US Physical InventoyUS Flagship Operations Manager • Responsible for all aspects of shipping and receiving of merchandise• Conduct POS Audits• Inventory reconciliation (i.e. open transfers, pending shipments)• Coordinate monthly cycle counts with LP associates• Approve and code invoices and expenses• Developed and maintain budget for the store / P&L Review• Building Maintenance (i.e. scheduling, work orders, payments)• Payroll (i.e. processing, commissions, PTO)• Managed Consignments• Point of contact for all Customer Service Issues• Developed Sales Forecast & Goals (Store & Associates)• Manage Support Staff of 11 (Cashier, Stock, Tailor, Reception, LP)
  • Theory
    Assistant Store Manager
    Theory Sep 2006 - Mar 2007
    New York, Ny, Us
    • Implemented tool to determine associate sales goals• Developed training guide for new/existing managers, then traveled U.S. implementing training• Managed daily store operations including payroll, scheduling, recruiting budgets and reporting• Develop bi-weekly store events in conjunction with PR• Direct contact with allocations/merchandisers • Responsible for all aspects of building maintenance
  • Club Monaco
    Assistant Operations Manager
    Club Monaco May 2004 - Sep 2006
    New York, New York, Us
    Assistant Operations Manager• VP of Stores selection to implement operational improvements at Westchester location• Budget responsibility; review of profit/loss statements• Managed daily operational duties like payroll, schedules, reports and recruiting • Conduct new hire training sessions – both associates and management• Employee Relations (redirection of managers and associates as necessary)Assistant Manager, New York, NY (SoHo Location)• Planning and execution of men’s collection (#1 in Company)• Operational duties, including payroll management and schedule preparation• Recruitment of new sales associates
  • Lucky Brand Jeans
    Key Holder
    Lucky Brand Jeans 2004 - 2005
    New York, Ny, Us

Michael Scales Skills

Merchandising Customer Service Inventory Management Fashion Loss Prevention Inventory Control Employee Training Microsoft Office Operations Management Team Leadership Microsoft Excel Business Strategy Employee Management Problem Solving Talent Development Income Statement Performance Improvement Building Maintenance Retail Management Organizing Mac Os X Internal Controls Renovation

Michael Scales Education Details

  • Hofstra University
    Hofstra University
    Finance
  • Canterbury School
    Canterbury School
  • St. Gregory The Great
    St. Gregory The Great

Frequently Asked Questions about Michael Scales

What company does Michael Scales work for?

Michael Scales works for Dolce&gabbana

What is Michael Scales's role at the current company?

Michael Scales's current role is Director, Retail Operations North America.

What is Michael Scales's email address?

Michael Scales's email address is mi****@****ail.com

What is Michael Scales's direct phone number?

Michael Scales's direct phone number is (877) 903*****

What schools did Michael Scales attend?

Michael Scales attended Hofstra University, Canterbury School, St. Gregory The Great.

What skills is Michael Scales known for?

Michael Scales has skills like Merchandising, Customer Service, Inventory Management, Fashion, Loss Prevention, Inventory Control, Employee Training, Microsoft Office, Operations Management, Team Leadership, Microsoft Excel, Business Strategy.

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