• Preparation of the course to the highest standard for tournaments, Presidents Day, and Captains Prize • Organisation of work hours to facilitate the needs of the club and staff• Communicating closely with members and management to gather feedback on the course performance • Problem solving, regarding disease found on greens. Investigating these diseases and implementing the recommended programs

• Processing and delegating incoming change orders to those with product responsibility• Generating and presenting product storyboards to enhance product knowledge among team members• Compiled relevant documentation in preparation for the MDSAP Audit• Implemented process improvements through A3 activities

• Coped well in high-pressure situations as part of a team • Trusted with calculating and balancing the daily cash flow of the business• Delegated tasks to staff to ensure the smooth running of service