Michael Scarpignato Email & Phone Number

Morristown, New Jersey, United States

New York City Metropolitan Area

Greater New York City Area

• Manage corporate personalization projects by coordinating with vendors, manufacturers & stakeholders to meet company deliverables.• Provide data analysis to streamline the procurement of supplies to minimize expenses and optimize• savings/profits. • Write SOP’S & develop training guides/videos to assist with maintaining equipment and resolving technical issues.• Provide software & hardware technical support of engraving machines to global retail stores.• Perform testing and provide quality assurance inspections on engraving equipment to ensure the machines are in working order, for +224 store locations. • Manage projects derived from conducting reviews in the Distribution Center to streamline performance, enhance productivity, improve business processes, that result in monetary savings. • Motivate and inspire team members to uphold quality standards and to continuously improve upon current business practices. • Serve as Team Lead for the Engraving, Embossing, New Sales/After Sales Team, and Etching, by providing support to the management team for various project initiatives. • Partner with Graphics Team to provide quality assurance inspection of GravoTouch software templates, as it relates to enhancing the in-store client experience. Partner with Graphics Team to provide quality assurance inspection of GravoTouch software templates, as it relates to enhancing the in-store client experience.

Greater New York City Area

Tiffany & CompanyKey Accountability:-Conduct outbound transactional call campaigns against authorized purchasers and other key personnel at assigned accounts. Maintain regular contact to maximize revenue at active accounts and reduce the number of zero billing accounts.-Research customers by utilizing company provided information tools and other websites in order to find the most up-to-date and comprehensive company information.-Demonstrate an understanding of top industries and needs within those industries in order to identify, develop and win new sales opportunities.-Position the features and benefits of all Tiffany & Co. product and brand initiatives including Tiffany Distinctions in order to identify, develop and win sales opportunities.-Effectively forecast sales monthly, quarterly and annually.-Consistently achieve performance objectives. The performance objectives are designed to increase TFB account awareness and generate opportunities and achieve direct channel sales plan.-Accurately enter all client information into company systems including Salesforce.com, AS400 and KANA. Log, track and maintain client contact and contact records.-Create and deliver PowerPoint business proposals tailored to customer needs.

Greater New York City Area

New York, New York

- Evaluated and acquired new apparel importers through systematic market research and business development.- Met one-on-one with customers to discuss forecasting and sales growth projections for upcoming seasons.- Analyzed sales growth and future profitability, and submitted findings in a monthly report to YKK global offices.- Conducted comprehensive retail store audits to examine garments for authenticity and ensure satisfaction of YKK standards.- Managed and maintained existing global accounts for retail importer zipper sourcing needs.

Englewood, Nj

- Effectively managed 250 accounts for staples lines of business which includes: office supplies, facilities, furniture, technology, custom print, and brand merchandising for promotional campaigns. - Consistently drove $4 million in annual sales through comprehensive market analysis, quality customer contact and consultative selling.- Achieved highest facilities growth each month from 2013-2014, with an average of 31.9%, exceeding the goal of 25%.- Generated profits by capitalizing on the organization’s vertical market structure to offer additional products and services to customers.- Established a solid book of business across diverse industries and continuously grew accounts annually through effective prospecting, excellent customer service and selling.- Active participant in numerous pilot projects to introduce new software programs to sales team.- Trained, mentored and assisted new associates.

Bachelor Of Arts, Political Science, Political Science, 3.75

Online Master Certification, Project Management

 Villanova University, online Master Certification, Project Management, June 2014 Project Management Essentials, Advanced Strategic.