Michael Scoggins Email & Phone Number

Dallas/Fort Worth Area

CFS Concepts LLCPrincipal-ConsultantInformation Technology think tank dedicated to a variety of information technology issues/projects. Current projects include web site development, video editing for a feature film. Project consulting in development of a WISP for a planned community. Hardware-software configurations for businesses and end users.

Dallas/Fort Worth Area

The Information Technology Technician II, provides desktop and mobile hardware and softwareinstallation and support in a large scale distributed computing environment.

Dallas/Fort Worth Area

Assisted in daily management of this 100 end user financial company in all facets of their data and voice operation. SCM achieved and maintained AICPA-SOC Type II Certification in all five categories during my tenure. Support 100 users in both an on premise and cloud environment. Used tools to include VM Ware, Barracuda Email, CISCO WSA, LogMeIn, Kaseya, Symantec End Point, Kaspersky, Reliable DR, Acronis, Shoretel VOIP systems. Windows, Linux and ESXi systems. Maintained a business continuity and disaster recovery program. Monthly NESSUS scans insured fabric and cloud servers remained patched. Educated end users as needed to perform their assignments and achieve company goals and objectives. Assured and maintained 99.999% uptime for end users and this organization. Hosted multiple client audits without incidents with any IT functions. Saved this company tens of thousands of dollars with the implantation of ideas and procedural changes and modifications

Dallas/Fort Worth Area

Instrumental in the development and deployment of an internet-based system including claim filing and management that is proprietary for this company. Manage and direct work of Data Center and business personnel: Technical personnel, such as business, analysts and programmers, providing support and interpretation of business and technology goals. instructions/objectives. Assisted in the development of a client teaching tool for the clients’ end user.

Richarson, Texas, Usa

System Analyst & Support SpecialistMicrosoft Registered Refurbisher Program for the company for the XP end of life to Windows 7 & 10 transition and beyond.Server,PC and MAC break/fix, diagnostics, specify, build and configure hardware..MAC and PC literacy. Experience and exposure in DOS, WIN XP, 7 & 10, OSX, HTML, Joomla, RMM, SonicWall, SQL, AD, Exchange, SaaS, Cloudcare, Microsoft 365, PCI, HIPAA and HL7 formats. Managed and directed work of technical personnel, such as programmers, providing support and interpretation of business and technology goals, instructions/objectives. Responsible to lead multiple implementation programs. Served as mentor and lead cross functional teams, internal and client teams to successful project completion. Specified hardware configuration and repaired rack mounted servers to end user devices and peripherals. Provided support for onsite client facing responsibility. Generated client response delivery solutions and presentations this involved hardware design, repair and replacement as needed.Business served a diverse client base from single home users to large corporations.On Premise, Cloud & SaaS Computing utilization. Data Center Operations and Consolidation Management. Made recommendations and implemented hardware configuration for both on premise and cloud based hardware. Website design and deployment. Provide applications for disaster recovery management and project leadership. On site and remote.Design of IT infrastructures including servers, storage, workstations, middleware, networks, and the physical facilities that support the applications and business processes required by the client. In the Legal, Medical and Financial industries. Developed and managed all aspects of project planning i.e., scheduling, personnel resources, project budgets, software and hardware infrastructure planning and integration, weekly status reporting, client executive status.