Area Manager
Current* Area Manager of multiple Courier Express Hubs in the Piedmont Triad and Asheville, NC (Employed for initial change management purposes to turn financial loss and poor service metrics utilizing industry experience and Lean Six Sigma Analysis - in 90 days, successfully moved a monthly 8% loss to a consistent 8-10% monthly profit fully satisfying customer service metrics and audits at a level far superior to goal). * Responsible for daily operations of all scheduled and stat medical on-call services, same day office supply and pharmaceutical distribution; meeting customer and internal service requirements at a level above 98%* Manage a $3.5M QTR Rev P&L maintaining a 9% SGA, 16% Corporate Contribution while profiting average 8%-10% monthly. * Manage 70+ Independent Contractors and 20 staff employees. * Fully responsible for all local contract negotiations, facilities lease agreements and building management. * Manage a staff/team of supervisors, hourly employees, dock labor, and manage LTL and FTL Contracted carriers for logistics transportation, USPS distribution, retail distribution, and same day courier distribution.* Working knowledge and experience in all issues relating to: EEOC, OSHA, TSA, NCDOT, FMCSA, USDOT, ISO, IATA, HAZ