Michael Jordan Email & Phone Number

Alaska, United States

- Over 65 projects completed requiring durations from hours to several weeks working closely with client from a variety of industries requiring a broad spectrum of capabilities, enhancements, and consultations. - Created a full-scale home renovation / product selection tool equipped with 250+ integrated pictures, room design, and invoice creation based on the work required and products selected; website integration experience. - Designed, developed, and implemented a bill of materials application connecting to several data environments to align order requirements with inventory levels and manufacturing specifications; macro enabled / user forms.- Created a SaaS Metrics financial monthly evaluation tool online in Google Sheets that is updated with hundreds of sales transaction automatically through an API service that runs every 15 minutes; report calculates customer churn, revenue churn, customer lifetime value, customer acquisition costs, and annual recurring revenue.

Greater Seattle Area

- Full scope requirements gathering for a paper to digital project affecting operations' business units for the region’s largest utility company – interviews, workshops, process mapping with business owners.- Responsible for 40+ Functional Specification documents driving systemwide functionality enhancement.- Implemented Strategy and Approach documentation, RACI, Stakeholder Analysis, and Requirement Traceablility.- Created an in-house, Excel based, macro-enabled and fully integrated employee roster scheduling management tool effectively connecting a SalesForce management tool to the SAP/ERP system backbone leveraging over 8,000 lines of documented and annotated code, custom user forms, and user defined functions while saving the project close to $550,000 in avoided costs.- Designed and implemented a full-scale data reconciliation tool featuring auto-email generation that was used in 22 different data conversion cutover events, each lasting 12+ hours of data validation.- Created enhanced functionality on project management documentation, scorecards, and progress KPIs.- Developed a custom application for managing employee vacation schedules increasing transactional efficiency by over 75%.- Created custom ad-hoc reporting to evaluate project improvement; analysis resulted in 38% drive time reduction based on fully integrated Google Maps API to geolocate travel stops.- Conducted story mapping sessions, epic/feature/user story creation in an agile environment.

Greater Seattle Area

- Combined disparate legacy data sources into a centralized relational database system for reporting support.- Created, implemented new perspective KPI intelligence reporting and resource management dashboards.- Automated operational and financial projections to provide options and suggestions to executive team.- Conducted deep dive investigations into long-term business problems to identify potential opportunities.

Lincoln Square Office, Bellevue, Wa

- Project based contract responsible for providing critical feedback to the sales force management about meeting goals and objectives with respect to closing licensing expectations with the nation's top companies utilizing Microsoft products and services.- Designed and implemented systems using PowerQuery / PivotTable / SQL Server Management Studio / Visual Basic to improve efficiency and expediency in reporting to Sales Teams and Managers.

Dutch Harbor, Ak & Redmond, Wa

- Pioneered the business analysis program for a $250,000,000 seafood processing company since 2003 and lead the Business Intelligence and Analytics team since its inception in 2009 through October of 2015. - Grew the decision support systems total from one critical report to more than fifty in use today across numerous departments in all levels of management. - Created and disseminated CEO level reporting to our business owners and initiating the contribution of in-depth presentations given to the Board of Directors since 2007. - Worked directly with the executive team on creating our annual operating plans, quarterly updates and other strategic planning projects for critical corporate decision making. - Acted as the catalyst for programs responsible for increasing revenues by more than $70,000,000 from 2010 to 2015 through original continuous improvement initiatives. - Served as our corporate representative of a multi-billion dollar sector in the fishing industry for the past three years (Genuine Alaska Pollock Producers, Director of Shoreside Sector). - Personally developed our current supplier payment program based on individual supplier performance impact on sales & pay, driving millions of dollars of improvement since 2007. - Lead the team in charge of daily operations analysis meetings working closely with members of production, maintenance, quality assurance, and inventory/logistics teams.- The primary author since 2010 of our monthly CEO Report, combining and coordinating efforts from all profit centers in communications with our parent company.

Operations And Information Systems Management, Business Administration, Management And Operations, Final Gpa 3.3

Activities and Societies: PSU Men's Track and Field Team (middle distance runner) -Graduated with BS in Operations and Information Systems.

Diploma, Ap Coursework, General Studies

Activities and Societies: National Honor Society, Varsity Basketball, Varsity Cross Country, Varsity Track and Field -Graduated as Class.