Michael Senter Email & Phone Number

New York, New York, Us

New York, New York, Us

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers through interactive conversations across channels that deliver value quickly and continuously. We have been named a Leader in Forrester's 2020 Mobile Engagement Automation Wave™ report and recognized as one of Inc. Magazine's Best Workplaces two years in a row. Learn more at braze.com.

Cambridge, Ma, Us

Cloudsnap is the Integration Product for the Mid-Market and Enterprise and the number one iPaaS (integration Platform as a Service) solution for SAP Concur. With over 90 connectors today Cloudsnap eliminates the need for manual processes between your ERP and business applications by fully automating business processes and recording data in the exact manner that your business requires saving you time, money and eliminating manual errors.

Austin, Texas, Us

Austin, Texas, Us

I joined Scrypt, Inc. as VP of Sales and advanced to Chief Revenue Officer to uncover new opportunities for top-line growth. In addition to executing the sales strategy and managing the sales, I accepted accountability for strategic partnerships, marketing, customer experience, support, and operations. This has been a time of significant organizational change, including restructuring, integration, process reengineering, and workforce transitions. • Ramped up sales—and spearheaded other revenue-generating initiatives—to position the company for acquisition.• Initiated and fostered trusting relationships with strategic partners.• Ensured account retention through strategic and hands-on marketing and sales management.

Austin, Texas, Us

Immediately after accepting the role of VP of Sales at Scrypt, Inc., I realized that the sales organization would benefit from new processes, systems, and best practices. I like to create efficient, customer-centric environments, so I led a restructuring effort that established the groundwork for fast-paced growth.I hired, trained, and coached a talented sales team to identify and develop new business. In addition to my role as a sales strategist and business leader, I connected with decision makers from the company’s largest and most vital accounts.• Restructured the sales organization for efficiency and productivity, and coached team members for performance.• Expanded the workforce >200% to support top-line growth.• Pursued surprising accounts (outside of the scope of expectations), and closed deals with major companies in the technology, healthcare and finance industries.

Round Rock, Texas, Us

After years of success in technology sales leadership, account management, and customer communications for Dell, I was selected for a new position that grew out of Dell’s acquisition of Credant Technologies. I helped build and grow what was essentially a start-up company within the larger Dell corporation.• Designed a territory plan for Endpoint Security Solutions across nine U.S. states.• Drove up sales 36% in the first three months, and grew the data protection solution into one of the fastest-growing products in the group.• Partnered with the Product Group and Development Team to gather business requirements for Dell’s future software roadmap.• Delivered software presentations and demonstrations to potential customers.

Round Rock, Texas, Us

In 2013, I advanced to this high-impact sales leadership position to oversee virtual employees in a multi-state territory. I set strategies, created sales plans, and provided accessible leadership for the team and channel partners. I ensured continued growth and retention by maintaining a clear, unwavering focus on the customer.• Engaged, educated, and empowered 42 virtual employees to surpass expectations and drive steady growth.• Achieved 167% of goal in the first half of FY15.• Expanded the territory by 29% in one year.• Outpaced margin, revenue, and services (blended) KPIs by 192% while managing three distinct account sets.• Increased Net Promoter Scores (NPS) 9% year over year.• Ranked in the top 30 in the segment for software sales.

Round Rock, Texas, Us

I was promoted to expand the footprint of a five-state territory consisting of non-data center buying accounts. By prioritizing the customer experience, and inspiring team members to do the same, I catapulted software and service performance year over year.My virtual team and I established a robust channel mix of 42% net new acquisition accounts and 23% development accounts. I negotiated and closed eight managed-service agreements and oversaw 40 storage installations while turning around underperforming accounts and providing sales leadership for the territory.• Grew the enterprise business 237% year over year.• Achieved 192% of target for combined margin, revenue, and services KPIs.• Ranked #1 (top performer) in the large enterprise segment and top 10 in server sales for the segment.

Round Rock, Texas, Us

In 2010, I was selected for a newly established Channel Account Executive role, which involved extensive communication, relationship building, and training on Dell’s products and company vision. Through hands-on and strategic management, I built a dynamic and rapidly growing sales channel. • Transformed a book of non-buying business into a profitable sales channel.• Increased territory revenue in the acquisition account set by $7M in the first 12 months.• Worked with the Dell Partner Direct Program and fostered strong relationships to drive 22% of business through the channel.

Round Rock, Texas, Us

I was promoted to develop, grow, and revitalize underperforming territories (and accounts). Despite the fact that this was a time of rapidly changing economic conditions, I met or exceeded quotas every year through strategic selling, sales management, and people-centric account and partner management.In order to boost performance in a large, diverse territory, I trained and coached the Illinois team to provide an exceptional customer experience that aligned with the Dell vision and brand.• Turned around several troubled accounts—with success (customer retention) every time.• Exceeded 100% quota attainment in FY07, FY08, FY09, and FY10.• Developed relationships with hardware and software partners to provide customers with customized solutions.

St. Louis, Mo, Us

I was hired as Management Trainee, earned rapid promotions to Assistant Manager and Branch Manager, and oversaw multiple fast-paced locations. By building top-performing teams, streamlining business and sales functions, and implementing corporate policies, I received several awards and consistently exceeded expectations—driving up profits by as much as 100%, and revenue 60%.