Michael Session, Mba, Pmp® Email & Phone Number

Columbia, Sc, Us

West Columbia, South Carolina, Us

Lead and oversee all operational functions to ensure exceptional service delivery and flawless execution. Provide leadership within a highly matrixed organization, managing key personnel including the Food and Beverage Director, Executive Chef, Director of Sales, Sales Manager, Sales Assistant, Kitchen Manager, Banquet and Event Manager, and all hourly staff. Collaborate cross-functionally with the CEO, President, Campus Director of Operations, CFO, Financial Analyst, Chief of Security, Maintenance Team, and Human Resources.Supervise critical initiatives such as POS system implementation, organizational restructuring, and the execution of the 20Forward Agenda.

Angola, In, Us

• Serve as a mentor, teacher, and coach for graduate students. Educating on various subjects including Project Management, Product Development and Innovation, Organizational Strategy, and Leadership Courses.

As an adept Disciplined Agile Leader, I specialize in providing consulting services to stakeholders aiming to foster sustainable organizations, with a keen emphasis on People, Processes, and Business Environments. My expertise spans project management consulting, and I also assist individuals in managing their personal finances, offering professional services in budgeting and career coaching. My business is designed to help others reach their potential and fulfill their dreams.

Northbrook, Il, Us

• Comprehensive Consultation and Expert Recommendations: As a trusted advisor, I provide personalized guidance and expert recommendations to clients regarding their P&C and business insurance needs. This involves understanding their unique requirements and tailoring solutions accordingly.• Effective Communication and Engagement: I facilitate communication and engagement between clients, vendors, and internal stakeholders. Clear and efficient communication is essential for successful insurance management.• Strategic Partnerships and Relationship Building: Cultivating strategic partnerships is crucial. By fostering strong relationships with clients, vendors, and other relevant parties, I contribute to the overall success of insurance operations.• Contract Negotiations, Portfolio Management, and KPI Analysis: My role includes negotiating contracts, managing insurance portfolios, and analyzing Key Performance Indicators (KPIs). These activities ensure optimal performance and alignment with business goals.

Greenwood Village, Co, Us

• Sales Optimization and Leadership:o Successfully optimized $3.4 million in annual sales by effectively leading a complex organization.o Achieved a 10% year-over-year revenue increase through strategic planning, sales oversight, and performance management.• Project Management and Process Control:o Managed project processes, including scope, schedule, and cost baselines, within project sprint budgets.o Facilitated business processes and drove equipment change projects. ERP Implementation.• Strategic Business Analysis and KPI Alignment:o Conducted strategic business analysis to design effective strategies.o Ensured alignment with targeted Key Performance Indicators (KPIs) consistent with the company’s balanced scorecard.• Financial Modeling and Forecasting:o Utilized financial modeling techniques for accurate sales forecasting.o Managed labor modeling, headcount allocation, and purchase order creation.• Effective Communication and Team Leadership:o Led a team of approximately 75 individuals, including 6 functional managers and 2 hourly managers.o Focused on team building, interview techniques, leadership, and mentorship.• 100% DHEC Sanitation Scores

Pasadena, California, Us

1. Profit Maximization and Operational Management:o Successfully managed all operations, ensuring sales remained at 100% despite COVID-19 challenges and restrictions.o Achieved a remarkable 300% increase in profit through a combination of strategies.o Achieved a remarkable 100% Steritech Audit Pass Rate2. Customer Service Excellence and Cost Reduction:o Delivered best-in-class customer service, enhancing overall customer satisfaction.o Reduced food costs by 2.5% and labor costs by 2% on an hourly basis.3. Effective Team Leadership:o Led a team of 50+ individuals, including 3 salaried managers.o Focused on facility management, process optimization, and excellence in customer service.

Greenville, South Carolina, Us

1. Sales Optimization and Community Outreach:o Successfully achieved a 10% reduction in sales decline by implementing an aggressive community outreach program. This initiative generated new sales from catering, events, and fundraisers.2. Financial Operations Streamlining:o Efficiently managed store operations, including: Payroll Budgeting Profit and Loss (P&L) analysis Food and beverage (F&B) costs Fixed and variable costs Inventory management Projecting sales trends

New York, New York, Us

1. Series 6 License Acquisition:o Added value by acquiring a Series 6 License through FINRA (Financial Industry Regulatory Authority). This license pertains to Investment Company and Variable Contracts Products.2. Creative Asset Protection and Custom-Tailored Life Insurance Designs:o Developed innovative asset protection strategies.o Custom-tailored life insurance designs with a focus on wealth accumulation and tax minimization.3. Career Life Success Award Recipient. "Early Achievement, Breeds Ultimate Success"

Northbrook, Il, Us

● Standardized daily workstream by managing all activities and directives of the office staff.● Drove productivity through managing and overseeing sales strategies, directing new client acquisition on an ongoing basis, monitoring premiums, items, and policy counts.● Increased client retention rates through providing exceptional service to existing clientele.

Northbrook, Il, Us

New York, Ny, Us

● Achieved #3 in Top Quality and #9 in Total Sales by driving essential sales and marketing strategies, being more selective in clientele, and improving profitability.● Drove collaborations by partnering with new businesses and effectively communicating and demonstrating how the Yodle Platform can meet the goals of various business owners.

New York, Ny, Us

• Technical Sales (SaaS) Marketing Essentials Bundle (Website Development, Organic SEO Optimization, Social Media Marketing, Reputational Management, Email Campaigns)• Contract Negotiation• Measure KPI and Analytical Results to determine ROMI• Challenger Sales Methodology/ Straight Line Sales Methodology

Aid in the project coordination and fulfillment of commercial cleaning agreements.

Orlando, Fl, Us

● Optimized a $5M annual operation through effectively managing 60-80 hourly associates.● Reduced total restaurant waste by 36% in 1 period by identifying areas for improvement.● Achieved #3 in regional quality by leading the team in best practices and sanitation processes.

Norcross, Georgia, Us

Leading American restaurant chain with 2,100 locations in 25 states● Directed 3-store organization with $1.75M annual revenue by managing all aspects of P&L.● Maximized productivity by effectively overseeing 75 hourly associates and managers.● Streamlined workflow by determining staffing needs, attending weekly division meetings, creating schedules, ensuring regulatory sanitation compliance, and prepared documentation.

Norcross, Georgia, Us

● Coordinated 23+ associates’ activities in a $750,000 annual unit through effectively controlling all operations, including P&L, food costs, operating costs, and hourly payroll accounts.● Delivered educational initiatives by coaching manager trainers in the Waffle House System and how to be effective and productive leaders, motivators, and managers.● Expanded brand reach through marketing the Waffle House Brand through affinities in the community and coupon distributions in the local area.

Norcross, Georgia, Us

Serve as a bench manager coordinating vacations across the region. Provide additional support to understaffed restaurant locations. Engage in management development programs. Achieved a 100% score at Waffle House University.

1. Production Oversight: Ensure that production schedules were met, and quality standards maintained. Kept a close eye on the production process to ensure efficiency and effectiveness.2. Safety and Compliance: implemented and enforced safety policies and procedures to minimize workplace accidents and comply with regulatory requirements. 3. Resource Coordination: Coordinating with the procurement team, ensuring timely availability of polymer pellets and various supplies necessary for uninterrupted production.4. Process Optimization: Monitor and optimize production processes. Adjusted workflows, staffing, and equipment (stretchers, bailers, and polymer extruders) when needed to improve efficiency. 5. Communication Hub: Facilitated communication between production teams and other departments (such as sales, engineering, and quality control). This ensured that product specifications and customer requirements were met.6. Problem Solving: Investigate and resolve equipment malfunctions and production issues. Coordinated with maintenance teams to minimize downtime.

•Provide support to the diverse departments within the manufacturing facility, including the Dye House, Shipping and Receiving, Processing and Weaving, Laboratory Testing, and the Main Office.

Clemson, Sc, Us

•Surveys are conducted with randomly selected participants to gather data and feedback. This information is then aggregated to provide insights into customer trends and preferences. Clients served include Fortune 500 companies as well as government and political entities.

North Canton, Oh, Us

• Manage production outflow: Oversee a team of quality analysts.• Transfer work-in-process materials: Facilitate movement through production stages.• Verify product specifications: Use visual inspection and measurements to ensure dimensions meet requirements.

Northbrook, Il, Us

•Intern responsibilities include policy service tasks such as setting up policy reviews, processing payments, responding to inbound calls, and making cold calls to prospects.

Master Of Business Administration - Mba

Project Management

Bachelor'S Degree, Textile Management

Diploma, High School/Secondary Diplomas And Certificates