Michael Shaffer Email & Phone Number

Boyds, MD, US

Rockville, MD, US

Primary focus in systems and workload automation on both distributed and mainframe platforms. Programming, analysis, process reengineering, training, product implementation and customization. Specialist in optimization checks of your automated systems. Save dollars by utilizing what you have to its fullest capability, not buying more. I can help find where.

Alpharetta, GA, US

Support the account relationship manager or executive in every phase of the sales cycle from information gathering to solution definition and implementation. Additional responsibility were to perform and document site optimization assessments including identifying areas which could benefit from improvements defined in the recommendation section of the.

Senior automated solutions architect responsible for the design and implementation of enterprise wide automation solutions. Investigate and audit client operating environment to author statement of work, define and author and administer project plans to implement SOW proposed solutions. Performed in an outstanding fashion as both a high level project.

Unicenter product line architect> Implement, administer, upgrade and use the CA Unicenter product line to support federal client.

Gurgaon, Haryana, IN

OEM product training and mentoring as required by customer base.

Senior Consultant: Design, code and document various plug-n-play automation solutions for OPS/MVS II and Automation Point platforms integrating with Unicenter TNG agents and several other AO platforms. Design and develop an automated JES2 spool offload utility. Create and deliver customized training as required.

San Jose, California, US

Certification Manager: Outline, author, and administer a trainer certifications program for Computer Associates train the trainer program, ensuring well qualified and knowledgeable training staff. Prior responsibilities included training material creation and delivery of training materials to technical client base, pre and post sales technical support and.

Provide product utilization techniques and training for automated operations products to national client base. Function as a member of the team that coded and tested client specific applications as required by the client. Product technical support and implementation guidance as required increasing customer satisfaction with product line.

Houston, Texas, US

Staff Programmer: Actively function in design process for new product releases. Create a new resource consumption and utilization interface component for Mainview AutoOperator product, to include the design, prototype, and code of the application. Routinely participate in project meetings, reporting status and progress to management, co-workers, and.

Grand Rapids, MI, US

Senior Systems Programmer: Plan and execute multiple operating system upgrades ensuring current software levels for user community. Supervise multiple junior systems personal. Extensive ISPF dialog development, used to streamline maintenance processes. Develop and implement a system protection methodology using CA-ACF2. Define and put into practice a.

US

Define and put into practice a COTS product implementation, and upgrade methodology, which increased both reliability and usability of the environment. Construction, packaging, application of site-written, and vendor supplied system modifications to SMP/E format to support system change standards.

Houston, Texas, US

Operations Technical Analyst: Discover and solve problems caused by human error, by design and implementation of routines to automate mundane and repetitive tasks. Hired directly from school, and trained to be a system operator by completing an operations development program. The OPD training included exposure to all areas of enterprise system operations..

Technical, Programming

Education record