I’m a results-driven retail operations expert with 14 years of experience leading multi-location retail operations, driving sales growth, and improving profitability. I’m passionate about solving problems, providing customer service excellence, and building strong, high-performing teams. Known for navigating challenges and executing strategies that lead to sustained business growth, I thrive in competitive markets where I can make an impact.Key Achievements:• Led operations for 260 stores across 9 regions, achieving $367M in annual sales volume.• Drove $29M in sales increases and reduced shrinkage by $1.5M through targeted strategies.• Mentored and developed leadership talent, resulting in promotion to Divisional VP of Pharmacy Operations.• Consistently exceeded targets by leading high-performing teams.• Managed $761M in regional sales across 152 stores in 10 districts.• Championed culture change initiatives, enhancing employee engagement.• Directed a workforce management system upgrade, improving scheduling and operational efficiency.If you're seeking a leader who drives results through team excellence and strategic execution, let's connect!
Cobra Contracting Llc
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Vice President Business Development And OperationsCobra Contracting LlcWashington, Dc, Us
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Vice President Business Development & OperationsCobra Contracting Llc Oct 2022 - Present• Play a critical role in start-up construction firm scaling the business by combining relationship-building efforts with operational leadership across all active projects.• Manage day-to-day operations to leverage subcontractor expertise to ensure on-time project delivery.• Drove full P&L and budget accountability, optimizing financial performance and labor management within the company.• Identified and capitalized on strategic growth opportunities and contributed significantly to the company’s growth and profitability by driving strategic initiatives.• Lead the estimation process, analyzing project scope, materials, and labor to create competitive bids for submission.
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Chief Operating Officer, MissouriOrganic Remedies Jan 2021 - Sep 2022Enola, Pennsylvania, Us• Played a pivotal role in the significant growth and success of the organization through strategic leadership and execution.• Demonstrated proven success in leading operations, with oversight of a new 70K sq.ft. building housing cultivation, and logistics (packaging/shipping). • Secured and ensured full compliance with government regulations and legal standards in a highly regulated industry, maintaining strict adherence to medical care requirements.• Exhibited exceptional leadership, managing and inspiring teams to achieve peak performance and operational excellence.• Led dynamic store teams to deliver top-notch customer experience focusing on education and wellness.• Launched five Medical Marijuana licenses in Missouri for a cultivation site, processing facility, and 3 dispensaries.• Opened dispensaries to an astounding year-over-year growth of 213% and maintained momentum with the grand opening of a third location in St. Louis.• Contributed to community engagement and corporate social responsibility initiatives, aligning the initiatives with organizational values. -
Divisional Vice President Retail OperationsRite Aid Mar 2020 - Jan 2021Philadelphia, Pennsylvania, Us• Led all operational initiatives and comprehensive P&L management and improving the operations of 260 stores across 9 regions in Michigan, driving a remarkable annual sales figure of $367M.• Obtained and maintained full compliance with government regulations and legal standards in a highly regulated industry, maintaining strict adherence to medical care requirements.• Fueled an incredible sales surge of $29M while effectively slashing shrinkage by $1.5M, showcasing a keen eye for profitability.• Mentored and promoted a standout team leader to Divisional VP of Pharmacy Operations.• Held direct reports accountable for meeting objectives, encouraging them to exceed expectations through clear direction and support.• Led and motivated top-performing teams to consistently surpass goals, cultivating a customer-focused culture of accountability and excellence. -
Regional Vice President Retail & Pharmacy OperationsRite Aid Feb 2018 - Mar 2020Philadelphia, Pennsylvania, Us• Steered 152 stores across 10 districts in Michigan, driving an impressive annual sales volume of $761M.• Empowered a dynamic team of 2 Regional Health Care Leaders and 10 District Leaders to supercharge revenue and profitability while delivering top-notch customer experience in every store.• Navigated company realignment, smoothly transitioning the region into a single business ownership model.• Ignited culture change initiatives that boosted operational effectiveness and energized employee engagement, creating a thriving workplace atmosphere.• Key player on the Company Work Force Management Scheduling System Upgrade committee, revolutionizing scheduling efficiency and transforming workforce management for the better.• Maintained competitive awareness by assessing division strengths, weaknesses, and opportunities, leading to stronger market positioning • Improved service excellence, implementing solutions to improve policies, procedures, and patient satisfaction.
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Regional Vice President Multi-Unit RegionRite Aid Apr 2009 - Feb 2018Philadelphia, Pennsylvania, Us• Baltimore: Managed 205 stores in MD, DE, and WV, achieving a combined annual sales volume of $1.2B ($334M front end) and promoted 2 District Leaders and 1 District Manager improving leadership and effectiveness in the regions.• New Orleans: Led 207 stores in LA, MS, AL, SC, and GA with annual sales volume of $808M.• Pittsburgh: District Manager with oversight of 25 stores with annual sales volume of $34M in retail front end sales and $86M Pharmacy sales.
Michael Shaffer Education Details
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Bowling Green State UniversityEconomics
Frequently Asked Questions about Michael Shaffer
What company does Michael Shaffer work for?
Michael Shaffer works for Cobra Contracting Llc
What is Michael Shaffer's role at the current company?
Michael Shaffer's current role is Vice President Business Development and Operations.
What schools did Michael Shaffer attend?
Michael Shaffer attended Bowling Green State University.
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