Michael Shellenberger-Mazanec Email & Phone Number

Developed, led, and managed multiple key departments within the 400 bed medical facility. Established an informatics and data team which helped transform hospital operations and clinical outcomes. Implemented and managed a staff productivity management system to meet financial goals throughout the medical center. Directed operations of the Staffing, Nurse Education, Transport, Respiratory Therapy, and PBX operators. Acted as interim CNE and developed a hospital transformation plan for a neighboring Sutter hospital during an intense CMS survey.

Sacramento, California, Us

Manage and lead 6 Epic Application Supervisors and 114 Analysts in ongoing support and optimization of Sutter electronic health records (Sutter EHR) platform for 22 acute care facilities. Evaluate software to determine full capabilities and identify enhancements and modifications to improve efficiencies and address ongoing business needs. Maintain 24/7 accountability for operability of Sutter EHR system. Develop and maintain process to engage clinical and operational leadership in further optimization of system. Collaborate with leadership to identify clinical functions that are suitable for computerized automation. Ensure optimization of Sutter EHR aligns with systemwide quality goals and are consistent with professional standards. Oversee budget and HR function for department.

Sacramento, California, Us

Developed and managed key relationships with customers and stakeholders to support development of the Sutter EHR pharmacy application and ensure Sutter EHR consistently meets needs of clinician and customers. Supervised and managed a team of Clinical Pharmacists and Analysts supporting both ambulatory and inpatient pharmacy needs. Applied in-depth clinical knowledge and experience to drive growth of Sutter EHR and to balance clinical and business priorities. Established workflows to efficiently address project requests and support tickets. Collaborated with Clinical Informatics Team to maintain up-to-date and relevant content.

Sacramento, California, Us

Acted as Project Lead for designing and building Sutter Health’s Trauma EHR system on schedule. Provided application support and collaborated on application-specific enhancements. Acted as a resource to Ancillaries Team and identified ways to assist team members in order to improve success. Acted as team resource for change review process and change implementation, representing clinical end-users and Ancillaries Team and expressing team concerns in a positive manner. Directly participated in and supported software version upgrade and enhancements. Delivered outstanding customer service to internal and external customers. Worked closely with cross-functional teams to address issues having cross-team impact.

Northampton, Massachusetts, Us

Provided around-the-clock accountability for clinical and administrative operations. Managed multiple departmental and house-wide projects, including design, implementation, and clinical education of an electronic medical record (EMR) and physician order entry system. Led hospital-wide quality assurance projects, employing quality improvement methodologies focused on measurable outcomes. Applied technology solutions to improve scheduling, intra-department communication, and education of clinical staff.

Northampton, Massachusetts, Us

Implemented, led, and evaluated all clinical education for nursing and ancillary staff within the Emergency department. Conducted audits and led departmental quality improvement teams to ensure federal, state, and institutional regulatory compliance. Provided direct patient care to critically ill patients. Trained novice nurses. Trained nursing, pharmacy, and medical staff on use of EMR system and physician order entry. Acted as resource and subject matter expert (SME) for troubleshooting and implementation of EMR system.

Northampton, Massachusetts, Us

Provided holistic care to critically ill patients. Participated in quality improvement initiatives. Acted as an instructor for pediatric advanced life support (PALS) and as a clinical preceptor to new hires. Served as relief Charge Nurse on a regular basis. I am also involved with hospital wide quality improvement committees . I hold the chair for our department QI team. I am also on the committee responsible for implementing electronic documentation and physician order entry.

San Francisco, Ca, Us

Provided post-surgical nursing care to patients. Worked frequently as Charge Nurse. Managed discharge planning and patient education for short-stay surgical patients. Trained new nursing graduates and conducted new hire orientations.

Boston, Ma, Us

Provided nursing care to fresh trauma and surgical patients. Managed direct care for multiple, complex patient cases. Trained new nursing graduates.

Education record

B.S. Cognitive Science & Pre-Medical, Cognitive Science