Michael Shen Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Mandated Payments Service (customer-facing name 'PayTo'), a major industry initiative utilising NPP rails. CBA is among the first two financial institutions to go live with PayTo in August 2022. Contributions centered on developing user stories, business & stakeholder engagement, requirements gathering & development, vendor management & engagement.

Sydney, New South Wales, Australia

Endpoint Security Strategy for RITS MembersDevelopment & implementation of the RBA’s endpoint security strategy to uplift the cybersecurity posture of the australian financial ecosystem. Driven by the CPMI’s endpoint security strategy.HVCS Contingency Arrangements UpliftImproving the High Value Clearing System’s (HVCS) contingency arrangements; detailed.

65 Martin Place, Sydney

Analysis of RITS and other related financial market infrastructures through a security & resilience lens, with a view to ensure RITS remains one of the world’s best-in-class RTGS systems.SWIFT Customer Security Programme (CSP)Managed the RBA response to the newly-introduced CSP and introduced formal processes to ensure the RBA's security obligations are.

65 Martin Place, Sydney, NSW, 2000, Australia

Continuation of role from Fast Payments post-graduate program.

65 Martin Place, Sydney, NSW, 2000, Australia

• New Payments Platform (NPP)Ensure the NPP Program is completed (to the extent possible) on time and delivers on its objectives of enriching the payments landscape and fostering the next generation of payments.
• Analysis & input into the critically important NPP High Level Design (HLD) and Back Office Considerations (BoC) documentation.
• Focus on NPP ISO XML message formats to ensure alignment with FSS.
• Acting project lead role for FSS meant representation at the NPP industry Program Working Group, which allowed for input into high level program planning decisions ensuring FSS and NPP project alignments.
• Position in RBA allowed for access to NPP Board papers on a monthly basis allowed for top-down strategy planning which mitigated many risks to the program – key being the development of the Back Office Considerations.
• Critical analysis of confidential status reporting from NPP Participants which ensured NPP remained on track and delivered the best possible outcome: a world-class national domestic payments infrastructure.Fast.

85 Harrington St

* System support and management of debtors reporting database* Enhancement of functionality of various business processes* Saved hundreds of hours of manual work* Designed new business processes to improve efficiency

Sydney

CSCS - a Co-op Scholar-run society.The aims and objectives of the Club are:* To bring charities and students together;* To raise student awareness about social issues; and* To provide rewarding experiences that deliver impactful contributions.Responsibilities:a) To be aware of the Arc funding system, its requirements and its possibil-ities for the Club;b).

Sydney

CSCS - a Co-op Scholar-run society.The aims and objectives of the Club are:* To bring charities and students together;* To raise student awareness about social issues; and* To provide rewarding experiences that deliver impactful contributions.Achievements* Organised the annual flagship Emotional, Mental & Physical Race (EMP) as event coordinator. Developed.

85 Harrington Street, Sydney NSW 2000

Roles:-Process Improvements (automation)-VB scripting-Access databases-Production supportAccomplishments:* Augmented the debtors reporting database (DRD), saving approximately 300 hours of time per year, as well as improved its functionality.* Developed a java application that parses and processes XML files, saving multiple hours of manual processing each.

Level 20, 2 Chifley Square, Sydney NSW Australia

Achievements* Developed process documentation for a credit card project.* Involved in current account project as a test analyst, running through hundreds of test scenarios ensuring an extremely failsafe system.* Prepared a preliminary draft of a test automation business case.

60 Martin Place

Achivements* Developed a partially automated solution for executive dashboard reporting.* Developed a risk register to more effectively manage low to high level information security risks.* Secondary periodic responsibilities included overseeing the monthly patch management process, JIRA & Sharepoint administration, as well as producing process.

Strathfield, Sydney

Tutor for Mathematics Extension II, Mathematics Extension I, Advanced Mathematics and junior Mathematics from year 7-10

296 Liverpool Road, Ashfield NSW 2131

Roles & Responsibilities* Receptionist at local internet café* Hardware and software specialist, consulted with customers on what to purchaseDeveloped intrinsic people and communications skills, as well as furthered skills in computer & mobile hardware.

Master Of Business Administration - Mba

Bsc In Information Systems, Information Systems, Technology & Management, Distinction & Dean'S List Award Recipient

Activities and Societies: Co-op Scholars' Charitable Society (CSCS), Business Information Technology Student's Association (BITSA).

Australian Tertiary Admissions Rank - 99.25/99.95