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M S personal email
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M S phone numbers
I have been working as a ServiceNow consultant since 2018. Prior to consulting, I had been working on ServiceNow implementations, integrations and customizations since the Geneva release. I have experience in many modules but have been focused on Discovery and pattern development. I have experience with modules including Incident, Problem, Request, Knowledge, Procurement, CMDB, Discovery, Service Portal, Contract, HR Case, HR Portal, Facilities Management, Surveys and many more. I've completed integrations to products such as OneLogin, Active Directory, LanDesk, CampusVue, SQL, PagerDuty, flat files and more. I’ve worked as an IT Manager and Team Lead but primarily focused on Networking, Security, Application and Web Development, Server Product Support, 3rd Party Software Support, Hardware, and multiple Programming Languages. I have a very well rounded skill set and excellent troubleshooting skills and I am confident that I can solve any problem presented to me.I have experience with Quality Systems, Processes Control, and Internal Auditing. I’ve served as on-site customer service representative to Ford Motor Company in Belgium on two occasions.I enjoy working with Mathematics and Computers. My hobbies include gardening and plant identification.
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Solutions ArchitectThirdera Jul 2021 - PresentBroomfield, Colorado, UsConsultant focused on implementations and customizations of ServiceNow.Focus on Service Mapping and Discovery. Custom pattern development. -
Cloud Tech Architect Delivery SpecialistAccenture Aug 2018 - Jul 2021Dublin 2, IeConsultant focused on implementations and customizations of ServiceNow.Focus on Service Mapping and Discovery. Custom pattern development. DOM Manipulation correction in Portal scriptsGeneral UI Updates, development, scripting and anything the customer requested. -
It Manager & Servicenow AdministratorPurdue University Global Jan 2013 - Aug 2018West Lafayette, Indiana, UsPreviously Kaplan University. Implement efficient ITIL compliant ticketing processes designed to promote continuous improvement and build the foundation needed to mature the IT department to better handle the new role as a service provider to Perdue University.Implemented modules including Incident, Problem, Request, Knowledge, Procurement, CMDB, Discovery, Asset, Service Portal, Contract, HR Case, HR Portal and more. Completed integrations to products such as OneLogin, Active Directory, LanDesk, CampusVue, SQL, PagerDuty, flat files and more. -
Senior Analyst/Programmer/Team LeadKaplan University Mar 2007 - Jan 2013Fort Lauderdale, Fl, UsOrganizing processes and resources to maximize efficiency in a team lead role. Application development with Visual Studios (VB.NET) and Microsoft SQL Server 2K5/8 databases. BMC Service Desk Express (Magic) Helpdesk Software Administrator and Developer. T-SQL and Crystal Report writing/publishing. 3rd Party Software Support. -
Applications SpecialistDura Automotive Jan 2001 - Feb 2007Auburn Hills, Mi, Us• SQL Server 2000 Stored Procedures, DTS packages, Query Analyzer, Enterprise Manager.• Server Administration for Microsoft Exchange 5.5, ISA Server (Proxy), Windows Servers and Services.• Administration, maintenance, troubleshooting and end user support of Global SharePoint Services 2003 Server.• Extensive Advanced Microsoft Access database development.• Support Windows NT, 9X, ME, XP, 2K3 Home, Professional and Server editions as well as limited support of RedHat Linux Fedora Core 3 and HP Unix.• VB6/VB.NET development, requirement gathering, design, coding, testing and implementation of web, windows and console applications. -
Document Control AdministratorDura Automotive Systems Shifter/Cable Division Jan 1998 - Jan 2000Auburn Hills, Mi, Us•Coordination of all QS-9000 master documentation and controlled documents.•Product Change Request Notification – Review all proposed product changes and approve/reject Engineering documentation according to operation procedures.•Distribute product change details and documentation to all parties in manufacturing facility.•Phone Operator for engineering department of approximately 50 employees.•Employee training in Engineering PCRN process and Database Applications.
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Laboratory TechnicianDura Automotive Systems Shifter/Cable Division Jan 1995 - Jan 1998Auburn Hills, Mi, UsPrimary focus on gauge calibration compliance with reporting traceable to the National Institute of Standards and Technology (NIST). Statistical Process Control (SPC). Gauge calibration, Repeatability & Reproducability (R&R) studies, guide engineers, quality control technicians and others on proper usage of laboratory equipment. Responsible for QS-9000 audit in the lab and Quality department. Tracked and maintained thousands of lab assets shared between all departments and used on production manufacturing assembly lines.
M S Skills
M S Education Details
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Purdue GlobalInformation Technology -
New Horizons Computer Learning CenterInformation Technology
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Misc. Computer Learning CentersInformation Technology
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CompumasterInformation Technology
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Baker College Of MuskegonInformation Technology
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Hesperia
Frequently Asked Questions about M S
What company does M S work for?
M S works for Thirdera
What is M S's role at the current company?
M S's current role is ServiceNow Solutions Architect.
What is M S's email address?
M S's email address is mi****@****lan.edu
What is M S's direct phone number?
M S's direct phone number is +195451*****
What schools did M S attend?
M S attended Purdue Global, New Horizons Computer Learning Center, Misc. Computer Learning Centers, Compumaster, Baker College Of Muskegon, Hesperia.
What are some of M S's interests?
M S has interest in Mathematics, Internet And Lan Security, Carnivorous Plants, Environment, Programming Languages, Animal Welfare, Currently Learning Spanish, Databases.
What skills is M S known for?
M S has skills like Microsoft Sql Server, Sharepoint, Databases, Windows Server, Troubleshooting, Microsoft Exchange, Process Improvement, Testing, Software Documentation, Software Development, Technical Support, Information Technology.
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