Michael Shriver Email and Phone Number
Experienced IT Operations professional dedicated to keeping critical technology systems running. Excels at coordinating incident response, communicating outages to stakeholders, and engaging partners across all levels of leadership and technical positions. Knowledgeable about a wide range of technologies, including UNIX, Windows, Shell Scripting, low-level programming, systems engineering and design. Additionally experienced in Project Management and helping to deploy enterprise-wide Incident Management systems.
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Senior Computer SpecialistUniversity Of Washington College Of The EnvironmentSeattle, Wa, Us
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Senior Computer SpecialistUniversity Of Washington College Of The Environment Apr 2022 - PresentSeattle, Washington, United States -
VolunteerSeattle Community Network Dec 2020 - PresentSeattle, Washington, United StatesVolunteer for Seattle Community Networks providing System and Network Administration, Network Site installation support, End User Technical Support, Documentation, Mentoring and Outreach -
System Analyst 2Nordstrom Jun 2016 - Mar 2020Seattle, WaSystems Analyst specializing in ITIL Incident and Problem Management. My team and I drive Root Cause analysis of Major IT Incidents and help facilitate organization-wide process improvements to decrease the impact and frequency of Major IT Incidents. Additionally, we drive reporting metrics to help the organization gauge the effectiveness of our improvements, and make solid IT decisions to improve Business outcomes. -
Enterprise Incident CoordinatorNordstrom Mar 2014 - Jun 2016Seattle, Wa
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Service Desk Escalation Analyst/Incident CoordinatorNordstrom Mar 2013 - Mar 2014Seattle, Wa
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Help Desk AnalystNordstrom Dec 2011 - Mar 2013
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Enterprise Help Desk, Tier Ii Workstation Software SupportBoeing Apr 2007 - Oct 2011 Provide first level support on over 5000 applications to Boeing employees and partners Provide in-depth support for Windows workstation software; esp. Microsoft Office Troubleshoot PC, network, printing and phone issues -
Computer Lab AssistantSeattle Pacific University Jan 2005 - Mar 2006 Provide technical assistance for lab users Maintain and operate lab printers and workstations -
Computer OperatorFiserv Oct 2001 - Aug 2005 Download and process Credit union statements over UNIX/AIX command line based system Load backup tapes, QA checking on final CD-ROM statement archivesSkills · Operating Systems: UNIX (Mac OS X, Linux, BSD, AIX, DEC UNIX), Windows 9x/NT/2000/XP/Vista/7 · Experience in multiple programming languages (C++, PHP, Perl, Shell Scripting) -
Help Desk TechnicianSeattle Pacific University Sep 2003 - Jun 2004 Provide technical support via phone and email Troubleshoot PC, network and phone problems Provide field support of home PCs and dorm networks Write website copy and tutorials detailing technical processes
Michael Shriver Education Details
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English, Computer Science
Frequently Asked Questions about Michael Shriver
What company does Michael Shriver work for?
Michael Shriver works for University Of Washington College Of The Environment
What is Michael Shriver's role at the current company?
Michael Shriver's current role is Senior Computer Specialist.
What schools did Michael Shriver attend?
Michael Shriver attended Seattle Pacific University.
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Michael Shriver
Spokane, Wa2live.com, wellsfargo.com -
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Michael F. Shriver
Leadership Development|Executive Coaching|Organizational Development|Executive Recruiting|Speaker|Ceo Succession Planning|President Shriver Consulting|Partner, Ccms Partners|Penn-Mar Consulting|Ambassador Wwii FoundationOcean View, De -
3hotmail.com, ibm.com, ibm.com1 (800) 4XXXXXXX
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