• Oversees and provides operational and cultural leadership to stores in the Chippewa Valley. This includes three stores in Eau Claire, WI, one store in Chippewa Falls, WI, one store in Hudson, WI (currently under construction), and providing additional support to stores in Marshfield, Wausau, Weston, and Steven’s Point, WI.• Responsible for supervising, directing, and managing all phases of store operations. • Collaborative leadership facilitator and member of the company-wide associate engagement committee.• Project lead for sourcing and implementation of new company-wide communication and task management solution (Retail Zipline).Oh, and I get to celebrate all the awesome things our associates are doing. That’s my favorite part.

• Progressive leadership roles at multiple locations throughout Wisconsin, currently serving as the most senior store director in the Eau Claire, WI market.• Experienced with leading multiple diverse teams of 300+ people and developing high-performing management teams.• Achieved top-line EBITDA growth and exceeded consecutive AOP targets in sales, revenue, CTO, and unit profitability.• Assisted with the acquisition and opening of additional locations and oversaw the company's extension into licensed Caribou Coffee franchises.• Managed guest satisfaction, shrink (known operational loss), associate empowerment, and associate engagement programs while maximizing revenue through budget (P&L), cost, and labor management.• Delivered year-over-year increases in same store sales, customer counts, and customers satisfaction.• Collaborative leadership facilitator and member of the company-wide associate engagement committee.• Project lead for sourcing and implementation of new company-wide communication and task management solution (Retail Zipline).

Key Accomplishments and Responsibilities: • Chief architect of all company-wide training and development programs for 5,500 employees• Integrated all aspects of culture and leadership programs into organizational development cycle• Planned and organized annual three-day leadership conference for 300+ company leaders• Facilitated quarterly two-day workshop for new leaders ("Leadership Essentials")• Designed and developed framework for manager-in-training program ("GOLD Program")• Oversaw the implementation and roll-out of annual associate engagement program (SMG)• Developed and implemented leadership competency model and related assessment tools• Lead all performance management and performance review processes (Ultimate Software)• Created and designed innovative new associate orientation program• Initiated project and migration to learning management system/e-learning platform (Axonify)• Worked closely with the CEO/senior leadership team on customer service,leadership and culture-related programs and initiatives• Participated in executive strategic planning sessions with senior leadership team

Responsibilities Included: • Launched and managed @FestFoods Facebook profile and Twitter handle• Wrote content for company website, newsletters, and press releases• Planned and executed off-site sponsorship events and promotions for stores in three markets • Organized new store grand opening events and activities • Identified branding opportunities and developed strategies on how they will be executed • Managed and fostered relationships with key non-profit organizations • Worked cooperatively with numerous departments to execute company events and programs • Served as primary media contact and responded to external inquiries

Chair, Resource Development Committee Member, CEO Search and Interview Committee

I provide advisory support and resources to the State Officer Team, Student Leadership Advisory Committee and Board of Directors.Conference Coordinator, Wisconsin State Case Study Competition Conference Coordinator, Wisconsin Fall Case Study Challenge Event Coordinator - Entrepreneurship Challenge, International Career Development Conference

Provided support to various professional student organizations throughout the Wisconsin Technical College and University of Wisconsin school systems. I also assisted with the planning, development and execution of numerous career and leadership conferences; and served as the liaison between the University of Wisconsin campuses, state, and national organization.

Trained students how to use Orgsync, an online chapter management system for campus organizations. Assisted with the planning and execution of various campus programs, events, and leadership conferences.

Helped develop leadership programs and provided support services to 16,000+ members at 200 college campuses across North America.