Day to day account management facilitating customer orders and promoting new opportunities. Work alongside production and logistics to ensure sales are fulfilled in a timely manner. Build marketing strategy for new customer programs to enhance sales growth at retail level.- Involved in inbound sales orders, pricing, and upselling customers- Organize weekly production plans based on customized orders- Weekly team reporting through CRM highlighting KPI targets vs. actual- Find solutions to customer issues while working alongside warehousing, logistics, and accounts payable

Worked for the software division within an HVAC & Control company with a focus on developing and selling the service tracking software developed in-house.- Growing and managing sales pipeline through distribution channels across North America- Facilitate in-person training sessions during company-wide onboarding process- User support and collaboration to enhance the overall user experience- Ongoing marketing efforts to enhance brand presence and customer relations

Developed and executed inbound marketing strategies for new and existing accounts. Managed customer marketing needs and day-to-day content dissemination.- Manage the daily responsibilities of marketing retainers within my work portfolio- Utilize Hubspot, Google AdWords, WordPress, etc. for effective client account management- SEO analysis, research, and implementation- Social media management - Content creation and dissemination- Populate and manage websites with an SEO and lead generation strategy that drives results

- Worked with fellow intern to create and facilitate a Change Heroes campaign and build a school in Haiti (http://changeheroes.com/)- Learn about inbound marketing and how it can be utilized to drive results- Created content for the Hughes & Co. blog and social media to promote our initiative- Promoted initiative at Brock University through posters, public speaking, and social media- Used video and email marketing to drive leads- Time management was needed to manage studies, internship, and everyday life