Michael Simitsis Email & Phone Number

Sydney, NSW, AU

Zurich, Zurich, CH

Zurich, Zurich, CH

A core member of the General Insurance Senior Leadership team. Responsible for providing risk based advice and challenge on strategic business initiatives, major operational changes/challenges and key decisions whilst leading a team of risk professionals to provide high quality risk capability to Zurich’s General Insurance and Technology teams.Primary.

North Sydney, New South Wales, AU

Leading the GI & IT risk team to deliver a range of risk advisory projects and key risk activities for both critical and supporting business functions as well as coordinating risk monitoring and assurance activities across the General Insurance business.Primary Responsibilities- A senior member of the Risk Management Leadership team and supporting the.

North Sydney, New South Wales, AU

• A senior member of the Enterprise Risk Management team – partnering with the business to deliver a range of risk advisory projects for both critical and supporting business functions. My role has a focus on the.
• Consulting on projects and initiatives to identify and mitigate risks in business activities
• Developing, enhancing and delivering on Zurich’s risk management strategy
• Managing and coordinating the facilitation and performance of risk assessments, workshops and risk reviews with senior management and executive stakeholders
• Developing and performing risk based reporting for senior management and executive stakeholders
• Maintaining functional level risk registers and assisting in Board risk appetite reviews

London, GB

Part of the Risk Advisory team performing governance, internal audit reviews and broader risk advisory projects for major private and publicly listed clients across various sectors - with a focus on risk frameworks, risk management, process reviews and assessing the effectiveness of internal controls.

London, GB

Part of the assurance team servicing major private and publicly listed clients with a role in all aspects of planning, execution, and conclusion of engagements. Major responsibilities included: - Completing valuation and existence procedures for complex entity investments - Reviewing clients’ financial data and valuation techniques by evaluating key.

Paris, FR

In this role my primary duties included:- Dispute resolution & case management- Stakeholder engagement- Negotiating outcomes with clients- Coordinating shipment of repairs to the International Repair Facility- Monitoring client recovery actions - Reporting on After Sales performance - Liaising with Consumer Affairs - Identifying areas for process and.

Paris, FR

- In this role my primary duties included:o Utilising my extensive contact Centre experience to assist with initial set up and launch of Louis Vuitton’s Australian Client Service Centreo Designing contact centre guidelines and procedures as well as setting behavioural/service KPI’s o Training and coaching staffo Monitoring and reporting on Contact Centre.

Paris, FR

Brisbane, Brisbane, AU

In this role my primary duties included:o Ensuring the highest standards of customer service across all AAMI product lines o Managing IDR referralso Handling and managing complaintso Guiding customers through AAMI Internal Dispute Resolution processeso Managing customer follow upso Performing high security policy amendments and account transfers o.

Bachelor Of Laws (Llb), Law

International Baccalaureate Diploma (Ib)