Michael Smith Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane Airport, Queensland, Australia

Virgin Australia Airlines represents the largest ‘Virgin’-branded fleet of aircraft, is among Australia’s largest airlines, and offers a wide range of both domestic and international flights.Key Responsibilities Supporting the Ramp Duty Manager by administering, auditing, and overseeing ongoing ramp operations. Providing individualised and actionable feedback to team members to further their professional developmentand ensure compliance with safety and security policies. Conducting audits on and ensuring compliance with existing policies and procedures, particularly with regards tothose concerning safety. Overseeing and effectively managing on-time performance. Liaising with internal and external stakeholders to manage facility towing and dispatch functions.Achievements I have ensured no major safety incidents have occurred throughout my tenure by leveraging a range of planning and managerial skills. Successfully managed innumerable service disruptions by leveraging high-level problem solving and organisational skills.

Brisbane, Queensland, Australia

Key Responsibilities Leading a large team of operational staff to safely turn around aircraft. Inspecting grounds and equipment to guarantee function and compliance with existing safety standards. Managing and implementing safety protocols and standards, including workplace injury management, riskanalysis, and hazard investigation. Rapport-building with internal and external stakeholders to facilitate target achievement, particularly on-timeperformance. Coaching and supporting the professional development of team members. Overseeing and managing compliance in the areas of quality control¸ security, and environment through stationcrisis management plans and by undertaking and participating in internal and external audits. Effectively managing allocated resources and adhering to budgetary constraints to meet organisational targets.

Brisbane, Queensland, Australia

Key Responsibilities Effectively allocating manpower on both a regular and ad hoc basis in order to meet daily operational, safety,service, and on-time performance standards. Using numerous IT systems to gather and analyse information relevant to resource allocation and decision-making processes. Liaising with airport-level leadership to develop planning outputs that balance operational and financial needs. Constructing task sheets. Planning and managing ramp operations to ensure effective resource allocation.