Michael Smout Email & Phone Number

St Peter Port, Guernsey, Guernsey

Remote

Improving and optimising different admin processes with tools such as VBA programming and macros to automate a variety of tasks and problems that can significantly reduce the time taken to complete tasks. These tools can now be accessed and utilised by anyone with simple guides demonstrating their usage and how to implement them.Also created a training.

Darlington, England, United Kingdom

In my role as an Account Representative during my placement year at Cummins Darlington, I had the opportunity to oversee roughly 6000 engine orders spanning across Australia, South America, and a diverse portfolio of European and American clients, prominently including Sennebogen, Sandvik, Epiroc, and Manitowoc. I also managed critical military orders for.

Boughrood, Wales, United Kingdom

Ensured the quality of products being sold were as described on Amazon. Relisted any products that did not meet the criteria they were listed under. Ensured our database of 20,000 unique items were protected and maintained. Ensured a 99% satisfaction rating on over 100,000 different reviews.Coordinated the creation of a new system for sorting and packing.

Boughrood, Wales, United Kingdom

I had to oversee a third party-seller on Amazon with thousands of orders monthly and over 30,000 unique listings whilst the usual owner was off for a month.Ensured we kept up to our usual standards by making sure all orders were delivered on time, all customers received a good standard of customer support and deal with a variety of problems. One of such.

Bachelor'S Degree, Business And Management With Industrial Experience., 2:1

2nd Year : Dean's Commendation 1st Class Placement Year/3rd Year: Third Final/4th Year: 1st Class Overall: Class II Division I

A Level, 2 A* (Including Mathematics) & 2 A + 1 As Level

Gcse'S, 7 A* , 4 A, 2 B