• Utilizing a variety of computerized applications, I schedule and coordinate healthcare services in the community.• Development, preparation, and adjustment of schedules are conducted in accordance with referrals, care plans, and applicable collective agreements.• Providing direction to staff members involved in delivering healthcare services is a key responsibility.• Efficient and effective utilization of resources is ensured.• Accurate records and documentation related to scheduling activities are meticulously maintained.• Collaboration with healthcare professionals and stakeholders is prioritized to optimize service delivery.

• Coordinate the dispatch of security personnel to various locations.• Monitor incoming requests for security services and allocate resources accordingly.• Communicate with security officers to ensure timely response to incidents and emergencies.• Maintain accurate records of dispatched assignments and incidents.• Liaise with clients to understand their security needs and provide appropriate solutions.• Collaborate with other departments to streamline dispatch processes and improve efficiency.• Stay updated on security protocols and procedures to ensure compliance with regulations.• Provide support and guidance to security personnel during dispatch operations.

Provide daily support to Apple IOS users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.Managed databases, tools, applications and operating systems.Reduced support calls by contributing self-help information, operating tips, FAQs and technical solutions to common problems

- Train staff in job duties, and sanitation and safety procedures. - Supervise, co-ordinate and schedule the activities of staff.- Ensure that service meets quality control and company wide standards.

- Technical Support Agent (Internet, mobility and television)- Communicate electronically and in person with customers experiencing difficulties to determine and document problems experienced (Ticketing).- Consult user guides, technical manuals and other documents to research and implement solutions.- Diagnose and resolve technical problems encountered by users- Assume remote control over customers’ devices when necessary to resolve problems.- Make hardware recommendations for customers.- Handle billing inquiries and processing of payments.

Outbound Sales for American Express