Direct all operations of business, which included sales goals development throughout the consumer-lending portfolio, business lending sales, wealth management sales, etc in an efficient manner. Streamline business process, functions, and standards to achieve revenue and profit goals; control human resources, and customer service department also restructure & improve their SOP’s. Coach & mentor crew to augment their skills and to increase their productivity for effective execution of different duties as well as develop performance reviews plan to evaluate workface progress.

Established the MSP division focusing on organizational profitability, forecasting, b2b business development, vendor compliance, credentialing compliance, growth and development of MSP platform. Significantly contributed in the development of the entire division including the software development for automation control.Observed current market scenarios and conducted trend cycle analysis, and fostered congenial client relationships. Expended new business and increased business pipeline portfolio; tactfully negotiated contract rates to gain a profitable GM and market share within a defined region.Facilitated clients and all sub vendors by organizing training program; enhanced client base within 6 months by delivering exceptional service to clients, and achieved target profitability within the first 6 months.

Supervised all affairs of numerous points of sales, and achieved sales goals, which included mortgage-underwriting, business lending sales, wealth management sales, and underwrite business loans up to 1 million. Administered overall back office operations, branch operation and security; built rapport with clients and communities and provided solutions for short and long-term financial goals.Utilized knowledge and understanding of FAIRWINDS Credit Union principles, policies, procedures, and standards. Coordinated with peers, subordinates, and supervisors and assist them in different activities.

Spearheaded 30+ sales associates including rental agents, service agents, return agents, exit booth, and administrators as well as consistently upheld top tier rating in Southeast U.S. Promoted business image in among customers and market; considerably enhanced business revenue and sales, by continually maintain vehicle quality and availability. Leveraged technical expertise in the formulation of sales strategies, and regional sales training, which increase sales 20% annually, and maintained out-of-service percentage below 2%.