Michael Stephens

Michael Stephens Email and Phone Number

Global Channel Chief | Board Member | Strategy, Sales, Operations and Partner Advocate @ Aptum
Michael Stephens's Location
Littleton, Colorado, United States, United States
Michael Stephens's Contact Details

Michael Stephens personal email

n/a
About Michael Stephens

Dynamic Technology LeaderI excel in building and leading high-performing teams, developing effective go-to-market strategies, and forging strategic alliances that enhance business growth. My expertise includes hiring and retaining top talent, improving customer experience, and managing transformation initiatives effectively. Proficient in Salesforce analytics, I leverage data-driven insights to inform decision-making and optimize operational performance. Additionally, my strong budget management skills ensure efficient allocation of resources to support sustained growth and profitability in sales and partner operations.

Michael Stephens's Current Company Details
Aptum

Aptum

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Global Channel Chief | Board Member | Strategy, Sales, Operations and Partner Advocate
Michael Stephens Work Experience Details
  • Aptum
    Vice President, Global Channel And Alliances
    Aptum Jul 2023 - Present
    Toronto, Ontario, Ca
    As Vice President of Partnerships, responsible for strategy and development of partnerships and ecosystem go-to-market. Drive profitable growth with focus on new logo acquisition through top performing partner relationships. Responsible for the management of Microsoft relationship and co-sell success.Ecosystem Strategy: Design, build and run new global partnerships route to market from scratch focusing on high profitability and capitalizing on market and channel opportunity. Includes 3-year roadmap and corresponding business case. Partnerships Subject Matter Expert: Led the education of board members and executive leadership team on best practices, strategies to early adoption and operational process/tools development.Partner Selection and Contracting: Created new channel agreement, negotiated and signed 8 partner contracts based on partner selection methodology that includes capacity, customers, capability and commitment.Pipeline Development: Built year 1 global pipeline of new logo opportunities. Strategic Partner Management: Identified and executed on Microsoft GTM plan that included co-sell expansion, roadmap alignment.
  • Ndivision
    Advisory Board Member
    Ndivision Feb 2022 - Aug 2022
    Indirect channel strategy development and partner introduction to CEO. Drove financial institution briefings on go forward plans and capital raise requirements.
  • Rackspace Technology
    Global Partner Channel Chief
    Rackspace Technology Sep 2016 - Mar 2022
    San Antonio, Texas, Us
    As channel chief, responsible for global technology distributors and sales partners go to market, operations and sales | revenue growth. Drove profit expansion through channel cloud differentiation, relationship development and leading channel, sales, marketing, strategy, engineering.* Grew sales exponentially year over year for 4 years and drove channel bookings to record highs. * Accelerated partner engagement with multiple partners hitting record MRR bookings. * Championed 15 member RXT channel advisory council. Streamlined partner selection & prioritization. * Responsible for definition of specific go to market strategies tied to channel and Rackspace growth. * Built high performance organization founded on diversity, empowerment and teamwork. * Channel program recognized by industry leaders such as Avant (Top Cloud Provider 2020) and other technology distributor awards from Intelisys, CNSG, TCG & Telarus.
  • Centurylink
    Vice President, Engineering And Customer Lifecycle Management
    Centurylink Oct 2014 - Sep 2016
    Monroe, La, Us
    As Vice President within CenturyLink, led IT services overlay specialists, sales engineering and post sales support organization. Responsible for overall customer revenue management of indirect channels, financial and software verticals.
  • Centurylink
    Area Vice President, Channel Alliance Engineering And Sales Support
    Centurylink Apr 2011 - Sep 2014
    Monroe, La, Us
    Responsible for leading the Sales Engineering and Support organization for the CenturyLink Channel Alliance program. My organization provides presales support including inside sales, technical design consulting/engineering and pricing to channel alliance members. We also provide proactive post sales services which include project and order management, account and billing support as well as service management (post sales engineering). Our proactive support is provided across our Voice, Data, SAVVIS and Contact Center Solutions portfolios.
  • Centurylink
    Senior Director, Business Markets Group National Sales Operations
    Centurylink Sep 2009 - Apr 2011
    Monroe, La, Us
    Within Business Markets Group, led teams of sales support, order entry, billing care, specialized billing, adjustment management, credit and collections. Responsible for driving cycle time, productivity and customer experience results across team of 600+ employees.
  • Centurylink
    Director, Business Markets Group Process Management
    Centurylink Jan 2002 - Oct 2009
    Monroe, La, Us
    As Director of the Process Management and Strategic Systems organization with direct report staff of 80+, broad scope encompassed planning and delivery of Business Markets’ process, systems & organizational strategy inclusive of the customer, sales channels & support, ordering, billing, care and collections to BMG’s 5,000 employees.
  • Centurylink
    Director, Product Implementation & Management
    Centurylink Jun 1998 - Jan 2002
    Monroe, La, Us
    As a Director in the Product Implementation and Management organization, responsibilities encompassed running a core team leader organization that developed all IP product lines and included but not limited to VPN, Dial, Hosting, DIA, VoIP and Qwest Control across all sales channels.
  • Lci International
    Manager, Business & Technology Development
    Lci International Jul 1995 - May 1998
    Jouy-En-Joas, Yvelines, Fr
    As Product Development Manager at LCI, responsibilities encompassed leading large, multifunctional teams responsible for requirements, development, quality assurance, production and product launch. Researched product financials outlining revenue, facility/operating costs, SG&A, and capital expenses for internal vs. external product builds & coordinated complex partnership agreement with external vendors.

Michael Stephens Skills

Voip Managed Services Telecommunications Strategy Sales Operations Solution Selling Call Centers Mpls Management Unified Communications Hosted Services Sales Management Ip Cloud Computing Call Center Sip Trunking Professional Services Leadership Strategic Partnerships Operations Management Business Process Improvement Co Location Telephony Project Management Direct Sales Channel Cross Functional Team Leadership Strategic Planning Business Strategy Product Development Saas Sales Data Center Account Management Vendor Management Sales Process Salesforce.com Ethernet Customer Experience Performance Management Project Planning Budgets Product Management Team Leadership Business Development Channel Partners Sip Sales Engineering Private Line Business Intelligence

Michael Stephens Education Details

  • Ball State University
    Ball State University
    Information And Communication Sciences
  • Ohio University
    Ohio University
    Telecommunications

Frequently Asked Questions about Michael Stephens

What company does Michael Stephens work for?

Michael Stephens works for Aptum

What is Michael Stephens's role at the current company?

Michael Stephens's current role is Global Channel Chief | Board Member | Strategy, Sales, Operations and Partner Advocate.

What is Michael Stephens's email address?

Michael Stephens's email address is ms****@****ion.com

What schools did Michael Stephens attend?

Michael Stephens attended Ball State University, Ohio University.

What skills is Michael Stephens known for?

Michael Stephens has skills like Voip, Managed Services, Telecommunications, Strategy, Sales Operations, Solution Selling, Call Centers, Mpls, Management, Unified Communications, Hosted Services, Sales Management.

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