Michael Statmore Email and Phone Number
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Strategic and customer-focused IT executive with 20+ years of success driving technology transformation of dynamic organizations across higher education, publishing, marketing, and mortgage/banking sectors. Champion a vision of innovative, right-fit technology solutions to maximize efficiency and business growth across the enterprise.Proactive change catalyst, defining technology roadmaps and continuous improvements that elevate organizational potential to adapt to market changes, while maximizing resource utilization and cost savings.Bridge builder across business and technology, envisioning strategic plans and new processes that align IT with the mission of delivering high-touch solutions to attract and retain satisfied customers.Diligent and caring team leader, achieving world-class results by instilling a culture of excellence, developing and retaining top talent, coaching for peak performance, and inspiring unity towards a common goal.Areas of Expertise:- IT Vision, Strategy & Execution- CRM, ERP, Business Analytics- Cloud Computing- Application Development- Systems Integration/Automation- IT Service Delivery Management- Operations Management- Enterprise IT Infrastructure - Project Management- Help Desk / Customer Support- Data Analytics & Reporting- Budgeting / Cost Control- Vendor Negotiation/Outsourcing- Team Building / Leadership
Iseek.Ai
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Senior Product Owner, Higher EducationIseek.Ai Jan 2021 - PresentNew Hope, Pennsylvania, UsProduct evangelist responsible for communicating, managing, and supporting product design and client implementation. -
ConsultantCincinnatus Technology Services Oct 2018 - PresentProvide consulting services across industries, collaborating with entrepreneurs, CEOs, CFOs, and CMOs to envision customer-centric strategies and tactics that bolster top- and bottom-line growth. Representative initiatives include workflow/process improvements, CRM/ERP implementations, maximizing utilization of existing technology systems, and establishing IT governance processes. Fast-tracked launch of New Education Technology startup and industry-first innovative platform development that will allow universities to match mentors and mentees in online programs to improve student retention.Hand-picked by the CEO of the company to advise on technical and project management aspects of the development and implementation of this innovative platform. The company is currently conducting a key trial to pair 150 students and 150 mentors.Results: introduction of development lifecycle has begun to smooth out platform development process, and current focus is on delivering the platform to the first major customer within next 2 months. Introduced balanced scorecard reporting and optimized workflows for local university which was administering admission operations with Salesforce CRM without generating reports required to manage admission pipeline. Rolled out balanced scorecard, built implementation reports, and amended workflows to send notifications to admissions counselors and managers when follow up was not completed within deadline.Results: This ongoing project is on track to improve reporting compliance of admissions process from 70% to ~ 90% while allowing cleaner admission pipeline and personalized focus on students interested in attending.
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Chief Information OfficerProgressive Business Publications Aug 2016 - Oct 2018Malvern, Pennsylvania, UsAligned IT team to map data for 3 business units representing 85% of business revenue, improve data accuracy, and streamline report development.Re-energized IT team to achieve completion of top 10 initiatives within first 90 days, enabling efficiency and revenue improvements and improving reputation of IT department as value-driver to the business.Defined standards for help desk support and established project governance, improving IT department productivity by ~ 25%.Introduced new data governance process that enabled report development by business users, saving more than 1000 hrs/year in developer time, increasing data accuracy to ~98%. Drove development of new dashboard and automation of existing reports by leveraging MS PowerBI business intelligence tool, eliminating 250 hrs/week of manual intervention. Led implementation of Salesforce CRM, data warehouse, and cloud-based technology to facilitate tracking, dashboard reporting, and collaboration of business users within a secure enterprise environment.Implemented Salesforce CRM increasing pipeline efficiency by 20%.Enhanced adoption of MS Office 365 tools from less than 20% to more than 90%.Uncovered opportunities to renegotiate or change payment structure of vendor contracts and licensing agreements that saved $200K over the first year and reduced IT operational costs by 10%.Migrated server processes to Amazon EC2 (AWS) servers and saved $50K per year by switching monthly payment plan to 12-month contract; hosted physical servers, which improved stability and performance throughout the business. -
Chief Information OfficerPost University 2011 - 2016Waterbury, Ct, UsSet strategic direction for information and technology solutions to support university during a time of unprecedented ten-fold growth (1200 students in 2006 to more than 6,000 students in 2016).As member of Executive team, managed all university’s IT needs for $100M business with staff of 20 in development of comprehensive IT roadmap.Built top-performing IT teams, retained 80% of staff over a 10-year tenure, instilling deep knowledge business priorities and best practices to upgrade technology and meet growing university needs and market changes.Implemented enterprise-wide CRM solution that improved management of recruitment, enrollment, and retention of students.Improved speed-to-lead from from 24-48 hours to 1-15 minutes, and increased retention by ~10%.Reduced time to advance qualified students from admitted stage to enroll stage from weeks to seconds, resulting in higher enrollment.Established new web registration system, allowing seamless registration of online students and providing 360 real-time view to offer personalized customer service.Facilitated self-study processes showcasing adherence to NEASC standards, swiftly achieving re-accreditation and glowing recommendations for online programs and technology support.Saved $350K per year over 3 years for Blackboard LMS by re-negotiating $1M per year contract. -
Director Of ItPost University 2006 - 2011Waterbury, Ct, UsFounded and evolved Project Management team to become a service organization for the entire university.Developed life-extending solutions to maximize functionality of 14-year-old information system to perform real-time data integrations between ERP, LMS, and other ancillary systems, freeing up $3-5M for new ERP system purchase/installation and saving ~$10M in annual maintenance costs over 10 years. Integrated all university systems with ERP system to facilitate better workflow automation and reporting.Led multiple build-outs of new offices, established call center and high-tech classrooms, and installed fiber network to connect new buildings to existing campus, creating a fully wireless campus.Established scalable IT infrastructure to support university growth and system integration without significantly increasing IT budget.Implemented $1M Cisco Express which contributed revenue growth of 10x its cost as enrollment almost doubled in 5 years after its installation.Instituted disaster recovery plan enabling normal systems operations during ~ 5 major weather-related outages. -
Director, Technology ServicesGmac Mortgage Direct Lending 2005 - 2006Partnered directly with VP of Operations to support all mortgage lending applications for division.Managed staff of business analysts and project managers responsible for developing requirements, managing projects, testing and implementing enhancements in concert with other business units across enterprise.Improved average time to deployment for small and medium size projects.Substantially improved working relationship between and among business units that resulted in more streamlined processes and project workflow.
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Director, ItLoanpro, Llc 2000 - 2005Architected and established satellite office solution, saving company more than $1500/month by using VPN and Netilla thin client platform; completed project one month ahead of schedule and under budget.Oversaw telephony and administration of Avaya phone switch.Designed and developed automated check creation and printing enhancement to company’s loan origination system based on combination of SalesLogix CRM platform, MS Visual Basic, and MS SQL Server; Enhancement included interface to accounting system and management reporting and eliminated manual processes.Created and implemented company information security policies and procedures in conjunction with CIO that put company in compliance with Gramm-Leach-Bliley financial privacy act.Designed and developed check scanning and storage process which utilized OCR capability.Planned and oversaw office move of more than 55 associates, completed with zero company downtime.Designed and developed automated XML flood insurance report and appraisal ordering enhancement, allowing users to order these products directly from vendor through loan origination system thereby eliminating manual processes.Implemented network firewall using Cisco PIX appliance and upgraded company database to Microsoft SQL Server 7.0 and Exchange 5.5.
Michael Statmore Skills
Michael Statmore Education Details
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West Chester University Of PennsylvaniaGeneral -
Hobart And William Smith CollegesClassics
Frequently Asked Questions about Michael Statmore
What company does Michael Statmore work for?
Michael Statmore works for Iseek.ai
What is Michael Statmore's role at the current company?
Michael Statmore's current role is Senior Technology Executive ✯ VP | CIO Delivering high-touch solutions to create customer delight.
What is Michael Statmore's email address?
Michael Statmore's email address is ma****@****ast.net
What is Michael Statmore's direct phone number?
Michael Statmore's direct phone number is +120359*****
What schools did Michael Statmore attend?
Michael Statmore attended West Chester University Of Pennsylvania, Hobart And William Smith Colleges.
What skills is Michael Statmore known for?
Michael Statmore has skills like Management, Leadership, Higher Education, Strategic Planning, Staff Development, Customer Service, Team Building, Microsoft Office, Program Management, Public Speaking, Process Improvement, Vendor Management.
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