Steve Lodewyke Email & Phone Number

Colombo, Western Province, Sri Lanka

Colombo, Western, Sri Lanka

Working in multiple presales, in-house and bespoke projects across the Transport, Retail, and Hospitality domains. Leading a project for global fleet telematics businesses playing a stretched consultancy/project manager role.

Colombo

Working in multiple presales, in-house and bespoke projects across the Transport, Retail, and Hospitality domains. Leading a project for global fleet telematics businesses playing a stretched consultancy/project manager role.─ Built and maintained fruitful relationships with clients across multiple regions (Europe, Oceania and South Africa) to provide.

Colombo

Worked in multiple projects across the Healthcare, Travel, Retail, R&D and Social network analysis domains. Involved in six - end to end projects and ongoing maintenance for two client products. - Held accountability for the Business Analysis practice as the head BA of the company while conducting and facilitating knowledge transfer sessions with new.

Colombo - Sri Lanka

Colombo, Western, Sri Lanka

• Worked for multiple projects across the Government, Airline and mobility domains.Roles played: Business AnalystJob Role:
• Requirement elicitation via techniques such as brown paper sessions, heat mapping, focus groups and brainstorming
• Pre-sales concept development and presentation
• Involved in business development by proposing business solutions using millennial and creative techniques such as solution road maps, videos and innovative animated presentations which aided acquisitions of new.
• Requirement/scope documentation using techniques such as: use cases, user stories, process flow diagrams, wireframe designing
• Designing and communicating solution requirements with project team via techniques such as Design thinking, User-centric-design, Fast fail and Non-functional prototyping.

World Trade Center, Colombo, Sri Lanka

(BPO EUROPEAN CLIENTELE, IT INDUSTRY, WORLD TRADE CENTER)Full time data mining, analysis and trending of professional musical product lines for major European manufacturers/retailers.

World Trade Center, Colombo, Sri Lanka

• (BPO UK CLIENTELE, IT INDUSTRY, WORLD TRADE CENTER)Part time helpdesk/technical support agent for numerous telecommunications companies in the UK. Monitored and managed social media networks of a well-known national.
• Basic/advanced network troubleshooting via remote monitoring
• Collaboration with field engineers based in the UK
• Scheduling & communication with customers & clients
• Training and evaluating new members of the team
• Designing & implementing company knowledgebase