Michael Stewart Email & Phone Number

Developed/documented business cases (use cases) while developing feasibility studies for presentations to Administrative Staff and upper managementAssess the information system needs of Dellwood City Hall and St. Louis Catholic Academy, recommending technology hardware, software packages, and programs needed to improved processes and is a best fit both institutionsRequirements gathering through interviews with stakeholders to aid in developing and maintenance of City of Dellwood’s website and IT systemsAct as a functional expert within IT, spending significant time teaching the administrative staff with less experience and knowledgeProject Management functions included orchestration of projects throughout the initiation, planning, execution & project closure phaseEffectively investigate poor optimization performance (through root cause analysis), resulting in removal of spyware, viruses, and data cleanup to improve overall speed

Stamford, Connecticut, Us

Dublin, Ireland, Ie

Saint Louis, Mo, Us

•Create and generate reports through MS-Excel, MS-Access, and SQL using Business Objects interface and direct links to core databases (ODS/EDW) •Produce reports for and interface with senior management and internal and external stakeholders.•Gather and interpret business requirements and monitor data trends to proactively identify issues •Execute data changes and update core systems as needed •Identify and resolve complex issues, including mass change updates, reconciliation projects, and the operationalization of data from various sources •Analyze and advise management of workflow issues and data integrity problems and offer recommendations on resolution •Create report and data reconciliation through Access, Excel, Business Objects, Teradata SQL Assistant, and other reporting tools

St Louis, Missouri, Us

•Create, review and update test cases, manually test medical firmware, hardware and software, and provide professional opinion and suggestions to Business Analyst, Development and Project Management team •Review System Requirements and deliver feedback to Test Lead, Project Managers and Development team to ensure all System Requirements are clear and concise•Escalated approximately 50 defects, providing detailed description of issues, steps to reproduce including related system and procedure log files to ensure the development team is aware of all issues and can work to resolve/fix•Manage multiple tasks using Cross-point to prioritize record and allocate time to each task •Team with clinical trainers for validation testing confirming current system behavior is acceptable for clinical use

St. Louis, Missouri, Us

•Create, interpret, and modify test scripts to match requirements for NexJ CRM (Customer Relation Management) tool to aide financial advisors with managing their clients•Test functionality design of NexJ CRM tool and analyze defects using Quality Center, performing response time testing to test performance•Communicate with vendor during regression testing phase of life cycle to discover and record any system failures do to new implemented code•Facilitate defect conference calls discussing the severity level of defects currently working on with all levels of management, vendor, and developer

Dallas, Tx, Us

• Facilitate packaging, planning and oversight/management of the release, and tracking and reporting on the overall health of the release. • Manage over 100 Lightspeed applications, coordinating timelines with Project Managers, following applications through SDLC until deployment. • Authorize approval for moving the release into production in accordance with established test plans and quality based end-of-phase exit criteria.• Function as liaison between provider and consumer application(s), negotiating dates/timeline, and servicing as conflict mediator.

Dallas, Tx, Us

• Analyze and interpret functional and business requirements to develop high-level design (HLD) and application-design (AD) to prepare developers for coding involving Next Generation Load Balance (NGLB) track. • Collaborate with client and other parties involved with the NGLB track to develop new EDGE application by getting a clear understanding of what the client needs the application to do. • Generate SQL views and packages for 14 NGLB ad hoc reports using PL/SQL with Oracle TOAD• Develop over 20 IDS Web ad hoc reports utilizing the EDGE ad hoc facility tool, TOAD, and RAD, updating tables and views, or creating SQL queries to retrieve certain criteria for the user.• Resolve numerous defects through investigation and analysis in order to prepare reports for system test.• Host calls to review deliverables using MS live meeting, operating as the liaison between the client and development team.

Dallas, Tx, Us

• Effectively communicate with all levels of management and provide error trend analysis on U-verse issues and resolves issues. • Evaluate order data, categorizing order fallout and establishing trends for LS WOC. • Identify, manage, and prioritize issues by ranking priority level through a scoring mechanism, then I collaborate with issue managers for detailed information while resolving issues. • Webmaster for departments' Share Point website, resulting in backing up data to free up space, designing an easy to manage and clean website, and updating data regularly. • Streamline and automate tasks through creating Excel macros to compare data on a week-to-week and month-to-month basis; reducing error handling by 5 minutes.• Orchestrate and host live meetings discussing flowthrough deck and metrics involving application covered under the WOC’s umbrella of business and percent fallout.

Amsterdam, Nl

• Developed user manuals for department of defense financial database systems. • Created technical and functional specifications for financial database. • Validated data through query SQL query comparison and ghost image data.

• Executed problem resolution during installation phase and administered user acceptance testing.• Produced functional / technical specifications and obtained customer approval during the SDLC of various projects.• Administered SQL queries to collect data during testing phase to assure data is equivalent to the data the users are expecting to view.

St. Louis, Missouri, Us

•Managed a team of eight as a Team Lead over the Host Team for the Co-op project, setting up events, making sure equipment is functional, and setting rules and regulations for event.•Delegated duties to team members and encouraged team building.•Provided a range of technically complex computer development services including responsibility for building Linux servers and installation of Red Hat Enterprise Linux ES and WS.•Validated that data is accurate, assuring compliance with the Sarbanes-Oxley report through system testing and word selection.•Examined, verified, and executed system upgrades along with patch installations for development and production servers resulting in maximized utilization rates and increased efficiencies.

St. Louis, Mo, Us

• Coordinated over a 100 new branch installations, open office fills, work at home moves with all parties involved. • Organized team meetings to inform employees of scheduled events, daily tasks, and to address concerns. • Assured management processes were followed and incorporated into all activities by training a staff of five properly on newly installed software applications.

Master Of Science (Ms), Cybersecurity

Graduate Certificate, Threat And Detection

Mba, Information Technology Project Management

Bachelor Of Science, Management Information Systems