Michael St. Louis, Cspo, Sa, Popm
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Michael St. Louis, Cspo, Sa, Popm Email & Phone Number

Divisional Assistant Vice President - Technology Operations - Risk Solutions at Great American Insurance Group
Location: Grand Ledge, Michigan, United States 7 work roles
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Role
Divisional Assistant Vice President - Technology Operations - Risk Solutions
Location
Grand Ledge, Michigan, United States
Company size

Who is Michael St. Louis, Cspo, Sa, Popm? Overview

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Michael St. Louis, Cspo, Sa, Popm is listed as Divisional Assistant Vice President - Technology Operations - Risk Solutions at Great American Insurance Group, a company with 4826 employees, based in Grand Ledge, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Michael St. Louis, Cspo, Sa, Popm.

Michael St. Louis, Cspo, Sa, Popm previously worked as Technical Product Management Director - Risk Solutions at Great American Insurance Group and Product Owner, Salesforce CRM at Prudential Financial.

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Great American Insurance Group

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Profile bio

About Michael St. Louis, Cspo, Sa, Popm

I am a highly motivated Product Owner experienced in Scrum, Kanban, and SAFe frameworks. I’ve spent my career developing hands-on expertise in financial service operations and systems, with a background in IT governance and delivering SalesForce solutions.I have a passion for Product Management and love working side-by-side with agile teams to iteratively deliver business value and technical excellence.In my Product Ownership and IT leadership roles, I’ve worked to drive Agile Transformation both at a team and departmental level. Over my career I’ve led various key initiatives with broadimpact on our organization. I place a high value on the power of collaboration across departments and at all levels of an organization.

Listed skills include Call Center, Leadership, Security Management, Physical Security, and 13 others.

Current workplace

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Great American Insurance Group
Great American Insurance Group
Divisional Assistant Vice President - Technology Operations - Risk Solutions
Grand Ledge, MI, US
Website
Employees
4826
AeroLeads page
7 roles

Michael St. Louis, Cspo, Sa, Popm work experience

A career timeline built from the work history available for this profile.

Technical Product Management Director - Risk Solutions

Current

Cincinnati, Ohio, United States

Engage stakeholders and technical teams in establishing agile practices to deliver solutions providing high business value. Lead a team of Product Owners, collaborate with Agile Coaches, and Architecture to deliver solutions through an Agile Release Train.Prioritize a portfolio backlog across multiple teams and develop long term roadmaps focused on.

May 2024 - Present

Product Owner, Salesforce Crm

Lansing, Michigan, United States

  • Maintain a profound synergy with stakeholders, fostering a collaborative environment that leverages their insights and expertise to meticulously tailor solutions that impeccably address the intricate needs of the.
  • Played a pivotal role in successfully leading and executing the implementation of Jira Align for a release train, establishing standards, and leveraging Jira Align for strategic planning, which resulted in improving.
  • Onboarded a prominent organization with over 30,000 employees, onto beneficiary designation platform by leading the implementation through Salesforce and enabling them to utilize service for beneficiary management.
  • Successfully onboarded additional consumers, expanding the reach and impact of the service.
  • Leveraged in-depth expertise in business, technology, agile methodologies, and leadership for contributing valuable insights and strategies to enhance team performance and project outcomes.
  • Assumed the responsibility of overseeing executive reporting for a complex and sizeable release train consisting of 20 teams to provide accurate and timely insights to key stakeholders and executives.
Sep 2022 - May 2024

Product Owner - Customer Experience & Process Automation

Lansing, Michigan

  • Collaborated closely with stakeholders across all organizational levels to effectively deliver software solutions and drive significant business value. Expertly facilitated Program Increment Planning sessions for up to.
  • Navigated the compliance requirements of a class-action settlement, restructuring 18 months' worth of work into a streamlined 6-month timeline, which resulted in timely client payouts and successfully reduced liability.
  • Made prioritization decisions ensuring strategic alignment and driving customer experience and automation, while also providing executive reporting to stakeholders for comprehensive insights into the release train's.
Feb 2020 - Sep 2022

It Transformation Project Manager

Lansing, Michigan

  • Organized impactful meetings with stakeholders across all organizational levels to discuss and shape IT strategy and processes, fostering alignment, collaboration, and informed decision-making to drive organizational.
  • Supported the organization's agile transformation by leading an initiative to streamline the resourcing of waterfall projects, implementing efficient processes and strategies that aligned with agile principles, and.
  • Created KPIs tailored to the IT department, conducting thorough data analysis and generating insightful reports for stakeholders across the entire company, which empowered informed decision-making and enabled effective.
  • Facilitated the transfer of knowledge, ensured a smooth transition, and actively contributed to defining contract terms and service expectations, which resulted in achieving a substantial cost savings of $10 million.
Oct 2017 - Jan 2020

Business Analyst

Lansing, Michigan

  • Authored comprehensive business requirements, developed thorough test plans, and conducted functional testing for ensuring alignment with project goals, mitigating risks, and delivering high-quality solutions..
  • Updated company's website by gathering the necessary business requirements and devising a comprehensive test plan to ensure a successful transition to a new version of the website, which enhanced user-friendliness and.
Jan 2017 - Oct 2017

Relationship Manager, Premier Service Specialist

Lansing, Michigan, United States

  • Delivered effective leadership and guidance to both the call center and processing teams, supporting them in their crucial role of servicing annuity and life insurance products. Developed comprehensive curriculum and.
  • Provided dedicated relationship management support to key account Broker Dealers (BDs) and advisors exceeding $5 million in annual sales.
Nov 2007 - Dec 2016
FAQ

Frequently asked questions about Michael St. Louis, Cspo, Sa, Popm

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What company does Michael St. Louis, Cspo, Sa, Popm work for?

Michael St. Louis, Cspo, Sa, Popm works for Great American Insurance Group.

What is Michael St. Louis, Cspo, Sa, Popm's role at Great American Insurance Group?

Michael St. Louis, Cspo, Sa, Popm is listed as Divisional Assistant Vice President - Technology Operations - Risk Solutions at Great American Insurance Group.

Where is Michael St. Louis, Cspo, Sa, Popm based?

Michael St. Louis, Cspo, Sa, Popm is based in Grand Ledge, Michigan, United States while working with Great American Insurance Group.

What companies has Michael St. Louis, Cspo, Sa, Popm worked for?

Michael St. Louis, Cspo, Sa, Popm has worked for Great American Insurance Group, Prudential Financial, and Jackson.

How can I contact Michael St. Louis, Cspo, Sa, Popm?

You can use AeroLeads to view verified contact signals for Michael St. Louis, Cspo, Sa, Popm at Great American Insurance Group, including work email, phone, and LinkedIn data when available.

What skills is Michael St. Louis, Cspo, Sa, Popm known for?

Michael St. Louis, Cspo, Sa, Popm is listed with skills including Call Center, Leadership, Security Management, Physical Security, Security Operations, Corporate Security, Access Control, and Cctv.

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