Michael Stone Email & Phone Number

Kansas City Metropolitan Area

I identify and cultivate relationships with prospective clients to drive revenue and achieve monthly closing targets in the Kansas City region. I focus on maintaining client retention and increasing revenue from existing clients. Building and nurturing strong relationships with property, regional managers, property owners, and management groups is a key aspect of my role. I rapidly build the pipeline by developing relationships through networking in industry associations, email outreach, and other outbound lead generation techniques. Managing sales contact requests for our customers and providing proactive follow-up on leads are integral to my responsibilities.In addition, I play a vital role in transitioning clients to the operations team during launch, ensuring a seamless handover and exceeding client expectations. I conduct start-up orientations to thoroughly review service objectives and opportunities with clients, laying the groundwork for successful partnerships.I am meticulous in maintaining weekly and monthly tracking and reporting through Salesforce, ensuring accuracy and timeliness. Furthermore, I actively engage in personal and professional development to stay current with industry trends and continuously enhance my skills.

Kansas City Metropolitan Area

Provided exceptional administrative support, ensuring seamless operations, and maintaining accurate records. Cultivated positive relationships with tenants and clients, ensuring outstanding customer service and satisfaction. Coordinated meetings and special events, demonstrating excellent organizational and scheduling abilities. Assisted in lease administration activities, managing tenant contacts, generating reports budgeting, and financial analysis. Prepared and coordinated bid proposals, service contracts, and invoices, ensuring efficient transaction processing. Collaborated with Property Managers to maintain compliance with company policies and procedures. Implemented contract administration software to ensure accurate contract and insurance information management. Developed and implemented a system for tracking and filing contracts and insurance certificates.

Kansas City Metropolitan Area

Supported lease administration activities, ensuring the accuracy and organization of lease information. Provided comprehensive administrative support, maintaining efficient office operations. Successfully led and managed a team of seven individuals, fostering collaboration, optimizing productivity, and achieving exceptional results. Coordinated office supplies management and maintained property files systematically. Prepared and coordinated bid proposals and service contracts, ensuring seamless contract management. Implemented diligent follow-up on delinquencies, adhering to company or client-directed policies. Ensured accurate processing of invoices, adhering to established procedures. Verified and maintained up-to-date Certificates of Insurance for tenants and vendors. Managed the timely processing of management and maintenance staff hours, expense reports, and check requests.

Lenexa, Kansas, United States

Devised and applied bespoke sales strategies for prospective residents. Provided comprehensive training to newly onboarded staff members on company policy and procedures. Strategically planned and delivered four resident events per month. Coordinated with numerous stakeholders to carry out resident lease agreements. Created solutions for resident issues in alignment with property protocol. Coordinated apartment repairs with residents, maintenance staff, and vendors to complete tasks in a timely manner. Composed and discussed terms of leasing contracts with residents

Prairie Village, Kansas, United States

Devised and applied bespoke sales strategies for prospective residents. Provided comprehensive training to newly onboarded staff members on company policy and procedures. Strategically planned and delivered four resident events per month. Coordinated with numerous stakeholders to carry out resident lease agreements. Created solutions for resident issues in alignment with property protocol. Coordinated apartment repairs with residents, maintenance staff, and vendors to complete tasks in a timely manner. Composed and discussed terms of leasing contracts with residents• Received 100% satisfaction reviews from all customers.• Leased a brand-new community from 0% to 85% full in less than two years.• Nominated for Leasing Team of the Year with the National Apartment Association for 2019.

Kansas City, Missouri, United States

Planned and budgeted monthly resident retention events. Oversaw daily office operations including scheduling and logistics management for a team of 15 staff members. Formed, developed, and maintained strong relationships with prospective residents through multiple communication channels. Authored leasing contracts and discussed terms with residents.• Closed over 40% of prospects by utilizing personalized sales strategies

Kansas City Metropolitan Area

• Coordinate various tasks, groups, information, and people on a variety of video production locations including: location management and preparation, light/art/prop department assistance, catering management, running errands, and staff communications • Strong interpersonal skills for client relations and team-oriented tasks

Palo Alto, California, United States

• Lead sales department of 10 associates and increased sales metrics each month • Developed and taught classes of up to 50 people about complex camera equipment and techniques• Restock product and create displays of product on the sales floor• Assisted high-end clientele with inquiries and purchases• Explained complex technology and processes in every day terms • Maintained relationships with past customers to promote repeat business and answer follow up questions

San Mateo, California, United States

• Restock and set up displays of merchandise on site• Assist customers in locating specific items in store• Follow all applicable local and Federal laws regarding the sale of alcohol• Answer customer questions in regards to various beverages from price points, styles, flavors, and history.

Chicago

I worked with the lighting teacher Frank Partipilo to teach students on various techniques and practices with lighting and camera work.