Michael has spent the past 25 years leading digital and innovation initiatives across the retail and travel sectors in Digital, Marketing, and Technology leadership roles. He was named as one of the top 10 thought leaders in E-Commerce by TrueLens, top marketing leaders by Brand Innovators, and 3-time ‘Jetty Award’ recipient presented by JetBlue’s CEO.As former Chief Product Officer, Digital & Technology at JetBlue he was responsible for strategy and product oversight across Digital Commerce/ E-Commerce web and mobile applications, Airport, System Operations, Inflight technology, as well as Corporate products. He and his team led JetBlue’s digital transformation program with the revamp of jetblue.com and mobile products, resulting in a 2018 Webby Award, 2019 JD Power Award, and 5 Star mobile app. Over his 14 year career with JetBlue he served in various leadership roles across marketing and IT.Michael now serves as Founder & Chief Digital Officer at Brooklyn Digital Ventures, serving as strategic advisor to CEOs and their leadership teams on digital initiatives: Ecommerce transformation, CRM, digital media, partnerships, and senior leadership recruiting. He also advises start ups on product strategy, venture capital, and business development.DIGITAL STRATEGY & LOYALTY CLIENTS➯ Car rental leader Avis Budget Group ➯ Gifting retailer 1-800-Flowers.com ➯ Travel retailers Briggs & Riley and Solo NY➯ Weight loss system provider Nutrisystem➯ Aviation technology provider Datalex➯ Online travel agency Fareportal➯ Mets Hall of Famer, Dwight “Doc” GoodenSTART-UP ADVISORY➯ AI analyst copilot software, Bicycle.ai➯ AI powered CX platform, Netomi➯ Corporate travel solution, TripLedger➯ ESG FinTech software, Ecountabl (acquired by Climate First Bank)Michael also held senior marketing roles with 1-800-Flowers.com where he spent eight years leading various parts of the business with a focus on customer acquisition via digital marketing and partnerships. During the early years of the Internet, he began his career on the New Ventures team at Publishers Clearing House where he helped to implement a digital strategy for the business.He earned his MBA from Zicklin School of Business at Baruch College and Bachelor's degree from the School of Management at Binghamton University. He serves on the Board of Trustees for the Cradle of Aviation Museum in Garden NY, advisor for AI start-ups Bicycle and Netomi and is a former board observer for SF based startup Gladly Inc and ESG start-up Ecountabl, acquired by Climate First Bancorp in 2022.
Listed skills include Digital Marketing, E Commerce, Business Development, Crm, and 8 others.