Michael S. Stromer

Michael S. Stromer Email and Phone Number

Chief Digital Officer | E-Commerce Leader | Board & Start-Up Advisor @ Brooklyn Digital Ventures
Michael S. Stromer's Location
New York City Metropolitan Area, United States, United States
Michael S. Stromer's Contact Details
About Michael S. Stromer

Michael has spent the past 25 years leading digital and innovation initiatives across the retail and travel sectors in Digital, Marketing, and Technology leadership roles. He was named as one of the top 10 thought leaders in E-Commerce by TrueLens, top marketing leaders by Brand Innovators, and 3-time ‘Jetty Award’ recipient presented by JetBlue’s CEO.As former Chief Product Officer, Digital & Technology at JetBlue he was responsible for strategy and product oversight across Digital Commerce/ E-Commerce web and mobile applications, Airport, System Operations, Inflight technology, as well as Corporate products. He and his team led JetBlue’s digital transformation program with the revamp of jetblue.com and mobile products, resulting in a 2018 Webby Award, 2019 JD Power Award, and 5 Star mobile app. Over his 14 year career with JetBlue he served in various leadership roles across marketing and IT.Michael now serves as Founder & Chief Digital Officer at Brooklyn Digital Ventures, serving as strategic advisor to CEOs and their leadership teams on digital initiatives: Ecommerce transformation, CRM, digital media, partnerships, and senior leadership recruiting. He also advises start ups on product strategy, venture capital, and business development.DIGITAL STRATEGY & LOYALTY CLIENTS➯ Car rental leader Avis Budget Group ➯ Gifting retailer 1-800-Flowers.com ➯ Travel retailers Briggs & Riley and Solo NY➯ Weight loss system provider Nutrisystem➯ Aviation technology provider Datalex➯ Online travel agency Fareportal➯ Mets Hall of Famer, Dwight “Doc” GoodenSTART-UP ADVISORY➯ AI analyst copilot software, Bicycle.ai➯ AI powered CX platform, Netomi➯ Corporate travel solution, TripLedger➯ ESG FinTech software, Ecountabl (acquired by Climate First Bank)Michael also held senior marketing roles with 1-800-Flowers.com where he spent eight years leading various parts of the business with a focus on customer acquisition via digital marketing and partnerships. During the early years of the Internet, he began his career on the New Ventures team at Publishers Clearing House where he helped to implement a digital strategy for the business.He earned his MBA from Zicklin School of Business at Baruch College and Bachelor's degree from the School of Management at Binghamton University. He serves on the Board of Trustees for the Cradle of Aviation Museum in Garden NY, advisor for AI start-ups Bicycle and Netomi and is a former board observer for SF based startup Gladly Inc and ESG start-up Ecountabl, acquired by Climate First Bancorp in 2022.

Michael S. Stromer's Current Company Details
Brooklyn Digital Ventures

Brooklyn Digital Ventures

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Chief Digital Officer | E-Commerce Leader | Board & Start-Up Advisor
Michael S. Stromer Work Experience Details
  • Brooklyn Digital Ventures
    Founder & Chief Digital Officer
    Brooklyn Digital Ventures Oct 2021 - Present
    Brooklyn, Ny, Us
    Avis, Budget, 1-800-Flowers, Briggs & Riley, Nutrisystem, and other leading brands trust Brooklyn Digital Ventures in helping to drive their Digital Strategy.BDV is a digital consulting and fractional CDO/ CTO/ CMO leadership practice focused on Digital transformation, Ecommerce optimization, UX design & development, AI strategy, CRM and Loyalty marketing, Partnerships, and Start-up advisory.DIGITAL STRATEGY & LOYALTY CLIENTS➯ Car rental leader, Avis Budget Group ➯ Gifting retailer, 1-800-Flowers.com ➯ Travel retailers, Briggs & Riley and Solo NY➯ Weight loss system provider, Nutrisystem➯ Aviation technology provider, Datalex➯ Online travel agency, Fareportal➯ Mets Hall of Famer, Dwight “Doc” Gooden➯ Leading airline, JetBlue (advisor to former CEO)START-UP ADVISORY➯ AI analyst copilot software, Bicycle.ai➯ Conversational AI platform, Netomi➯ Corporate travel solution, TripLedger➯ ESG FinTech software, Ecountabl (acquired by Climate First Bank)
  • Bicycle Ai
    Chairman Board Of Advisors
    Bicycle Ai Oct 2022 - Present
    San Mateo, Ca, Us
    Excited to be leading a group of Senior Board Advisors from Google, Mastercard, CLEAR, Bilt Rewards, American Eagle Outfitters, and others in helping to drive recommendations and growth for Bicycle.Bicycle is your 24/7 AI Analyst Copilot. It plugs into your existing data pipeline and integrates in minutes. Once running, Bicycle's AI analyzes your operational data 24/7, and provides real-time insights on anomalies, and recommends fast, precise and high-value action.
  • Netomi
    Advisor To Ceo
    Netomi Jan 2023 - Dec 2023
    San Mateo, California, Us
    The market leader in AI-first customer experiences, Netomi enables companies to build deep engagement in this new era with conversations that are emotional, empathetic, intuitive, and on brand.
  • Jetblue
    Evp, Chief Digital Officer & Advisor
    Jetblue Jan 2021 - Sep 2021
    Long Island City, New York, Us
    Interim Chief Digital Officer:Honored to be asked by the CEO of JetBlue to serve as interim CDO while simultaneously maintaining my CPO role, leading the three hundred person technology department responsible for JetBlue’s Customer and Crewmember facing digital products, technologies, and platforms. Seamlessly transitioned the team and developed the new strategy plan and roadmap spanning investments across digital commerce, data science, cloud, hyper-converged infrastructure, and more.Advisor to CEO:Transitioned to Advisor to CEO in tandem with my pre-planned JetBlue retirement and launch of Brooklyn Digital Ventures after 14 terrific years with the airline.
  • Jetblue
    Svp, Chief Product Officer
    Jetblue May 2019 - Jun 2021
    Long Island City, New York, Us
    Responsible for product management and innovation across the technology portfolio including: Digital Commerce, Customer Experience (airport, inflight, customer support), Operations, and Corporate technology solutions. Direct report to CIO.Led “Digital 2020” digital transformation program with an amazing cross functional team of product managers, developers, designers, and business partners, inclusive of the redesign of jetblue.com, mobile apps, and kiosks, resulting in a 5-star mobile app, Webby, and JD Power award.Renegotiated multi-year reservations platform agreement and extensive modernization program. Launched AI chat for Customer Support team and biometrics boarding at the airports. Three time recipient of JetBlue CEO’s leadership ‘Jetty’ award.
  • Jetblue
    Vp, Digital & Technology Products
    Jetblue Feb 2016 - Apr 2019
    Long Island City, New York, Us
    Responsible for leading JetBlue’s award winning digital products: jetblue.com, mobile apps, inflight, and airport solutions. Led agency selection, design, and replatform of jetblue.com and mobile apps. Launched one of the first Apple Watch applications, self bag tag kiosks, and JetBlue’s first digital labs at NewLab at the Brooklyn Navy Yard. Winner of 2018 Webby People’s Voice Award for mobile app experience.
  • Jetblue
    Vp, E-Commerce & Marketing
    Jetblue Nov 2011 - Jan 2016
    Long Island City, New York, Us
    Led strategy and innovation to deepen customer relationships via Ecommerce, Digital Marketing, Loyalty Marketing, CRM, and Analytics (collectively referred to as Customer Connections Marketing). Responsible for cross channel customer experience and optimization, analytics strategy across web, mobile, kiosk, email, and loyalty program. Served as executive sponsor over the launch of the new JetBlue co-brand credit card and TrueBlue Mosaic loyalty program. Led the launch of JetBlue's new website booking and mobile experiences.
  • Jetblue
    Director, E-Commerce
    Jetblue Jul 2007 - Oct 2011
    Long Island City, New York, Us
    Responsible for all digital marketing and eCommerce platforms including jetblue.com, mobile.jetblue.com, JetBlue's mobile applications, SEM, SEO, and online travel agency relationships. Direct report to CMO.
  • 1-800-Flowers.Com
    Director, Digital Marketing
    1-800-Flowers.Com May 2006 - Jun 2007
    Jericho, New York, Us
    Managed all online marketing and acquisition efforts for 1-800-Flowers.com and subsidiary brands Plow & Hearth, Popcorn Factory, Cheryl’s Cookies, and Fannie May Chocolates. Direct report to Brand President.
  • 1-800-Flowers.Com
    Director, Partnership Marketing
    1-800-Flowers.Com Sep 2004 - Apr 2006
    Jericho, New York, Us
    Led team in strategy, development, and management of integrated online and offline consumer marketing programs. Successfully launched partnerships with Starwood Hotels, VISA, Sandals Resorts, Amtrak, Bloomingdale’s, and David’s Bridal, to name a few. Direct report to CMO.
  • 1-800-Flowers.Com
    Senior Manager, Interactive Marketing
    1-800-Flowers.Com Aug 2001 - Aug 2004
    Jericho, New York, Us
    Supervised team in negotiation and management of a 100+ online consumer marketing partnerships as part of an $80 million revenue budget; successfully surpassing revenue targets each year. Executed strategic media buys with publishers including MSN, Yahoo, Google, and more.
  • 1-800-Flowers.Com
    Manager, Affiliate Marketing
    1-800-Flowers.Com Jul 1999 - Jul 2001
    Jericho, New York, Us
    Managed affiliate marketing program increasing network of partners and revenue by 240%.
  • Publishers Clearing House
    Pch.Com New Ventures
    Publishers Clearing House Jul 1998 - Jul 1999
    Jericho, Ny, Us
    Part of a new ventures team that launched pch.com and other digital applications during the early years of the internet. Developed and supervised online strategic partnerships and media buys. Assisted in the launch of the pch.com affiliate marketing program.

Michael S. Stromer Skills

Digital Marketing E Commerce Business Development Crm Analytics Social Media Mobile Applications Email Marketing Web Analytics Direct Mail Corporate Social Responsibility Partnership Marketing

Michael S. Stromer Education Details

  • Stanford University
    Stanford University
    D.School
  • Zicklin School Of Business
    Zicklin School Of Business
    Full Time Honors Program
  • Binghamton University School Of Management
    Binghamton University School Of Management
    Business Management & Marketing

Frequently Asked Questions about Michael S. Stromer

What company does Michael S. Stromer work for?

Michael S. Stromer works for Brooklyn Digital Ventures

What is Michael S. Stromer's role at the current company?

Michael S. Stromer's current role is Chief Digital Officer | E-Commerce Leader | Board & Start-Up Advisor.

What is Michael S. Stromer's email address?

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What is Michael S. Stromer's direct phone number?

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What schools did Michael S. Stromer attend?

Michael S. Stromer attended Stanford University, Zicklin School Of Business, Binghamton University School Of Management.

What skills is Michael S. Stromer known for?

Michael S. Stromer has skills like Digital Marketing, E Commerce, Business Development, Crm, Analytics, Social Media, Mobile Applications, Email Marketing, Web Analytics, Direct Mail, Corporate Social Responsibility, Partnership Marketing.

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