As a co-owner of a boutique business solutions firm, I spearhead the bookkeeping division, delivering expert financial management and oversight. Our firm leverages strategic partnerships to offer comprehensive services, including compliance, marketing, and more.In my leadership role, I:- Manage the bookkeeping department, ensuring seamless process execution- Oversee timely client account processing and bi-monthly reporting- Remotely lead a team of bookkeepers, fostering collaboration and excellence- Explore and research the use of AI in financial operations to enhance efficiency and accuracy- Assist with strategic decisions to ensure the company excells in its fields of expertise

When Net Nine Nine, a leading ISP, expanded its customer base through a strategic acquisition, I played a key role in integrating the new customers into our billing operations through new billing processes. Leveraging my expertise in financial data analysis and billing processes, I designed and implemented efficient procedures to manage the expanded customer base.I trained and led the billing team to ensure a seamless transition, developing and implementing processes that optimized revenue reporting, analysis, and risk mitigation. My responsibilities include:- Developing and implementing billing processes and procedures- Training staff on updated processes, procedures, and Excel proficiency- Overseeing revenue reporting and analysis for the new customer base- Monitoring suspension of services and mitigating bad debt risk- Collaborating with internal and external stakeholders to ensure compliance and accuracy- Conducting additional analysis for the initial customer baseThrough my efforts, I have enabled the company to efficiently manage its expanded customer base, ensuring revenue optimization and minimizing financial losses. I continue to research and integrate cutting-edge financial processes to stay ahead of industry trends.

When Net Nine Nine, a leading ISP, expanded its customer base through a strategic acquisition, I played a key role in integrating the new customers into our billing operations through new billing processes. Leveraging my expertise in financial data analysis and billing processes, I designed and implemented efficient procedures to manage the expanded customer base.My responsibilities included:- Billing analysis and resolving escalated customer complaints- Delegating tasks to the Billing team and training them on new processes and Microsoft Excel- Monitoring store revenue reporting, auditing discrepancies, and ensuring efficient processes- Drafting and implementing new processes and templates- Assisting with debit order and DebiCheck processes, monitoring their implementation, and ensuring newly implemented systems are running smoothly- Maintaining accurate customer data, meeting billing targets, and resolving urgent matters- Liaising with FNO related matters and collaborating with internal and external stakeholders to ensure compliance and accuracyThrough my efforts, I have enabled the company to efficiently manage its expanded customer base, ensuring revenue optimization and minimizing financial losses.

As a key member of the team at a new startup company - Net Nine Nine, a leading ISP, I held a dual role that bridged the gap between Finance and Billing departments, ensuring seamless communication and analysis.In my Finance role, I:- Conducted financial analysis, financial reporting, and revenue analysis- Researched and analyzed competitor products and pricing, informing strategic decisions- Developed and implemented financial policies and processes- Trained teams on new financial processes- Reconciled stores revenue and regional expenditure on Xero- Assisted with vendor due diligence and internal auditingIn my Billing role, I:- Analyzed billing data and customer payment behavior- Resolved escalated billing-related matters - Liaised with external service providers for systems improvement and problem resolutionAs Finance and Billing Coordinator, I continued to oversee specific billing and finance operations, implementing efficient processes, training teams, and ensuring compliance and accuracy.

As a Junior Managing Accountant at AB Accounting Specialists, I demonstrated my expertise in financial management and leadership, driving accuracy and efficiency in financial reporting and analysis. I successfully compiled annual financial statements, performed financial analysis and audits, and conducted performance reviews to enhance team performance.Additionally, I leveraged my training skills to develop and lead a high-performing team of bookkeepers, creating instructional manuals and providing guidance to ensure timely and accurate processing of client accounts. My expertise in VAT processing ensured compliance and reduced risk for our clients. I also ensured accurate and timely submission of provisional tax returns, and efficiently compiled audit files, including depreciation and amortization schedules, to support external audits.Through my dual role, I streamlined processes and improved overall efficiency.

As a Senior Bookkeeper at AB Accounting Specialists, I demonstrated technical expertise and leadership, driving efficiency in financial processing and team management. I successfully processed VAT and non-VAT clients within tight deadlines, utilizing both Pastel and Sage Accounting software. I also mentored and supervised juniors, fostering a collaborative environment.My technical skills shone in compiling accurate VAT reports, audit files, depreciation and amortization schedules. I also generated and distributed rental invoices and statements to clients' tenants (businesses), ensuring timely and accurate communication. Additionally, I developed and updated processing templates in Excel, streamlining workflows and enhancing productivity.Through my role, I consistently delivered high-quality results, supported my team, and contributed to the firm's success.

As a Bookkeeper at AB Accounting Specialists, I developed a strong foundation in financial processing, leveraging my skills in both Pastel and Sage Accounting software to deliver accurate and timely results. I efficiently processed VAT and non-VAT clients within allocated deadlines, ensuring compliance and attention to detail.My responsibilities also included compiling VAT reports, including VAT schedules, analysis, and Interim Management Accounts, preparing them for review. Additionally, I generated and distributed rental invoices and statements to clients' tenants (businesses), maintaining transparent and timely communication.In this role, I built a solid understanding of financial principles, developed my technical skills, and laid the groundwork for my future growth in the accounting profession.

In this role, I demonstrated leadership and expertise in managing a small but busy bar in the venue. I was responsible for the overall management and maintenance of my bar, including stock orders, cash handling, and customer service. I ensured seamless operations, efficiently serving customers and resolving any issues that arose. My strong problem-solving skills enabled me to effectively address customer complaints, escalating issues to management as needed.Through this role, I developed valuable skills in inventory management, cash handling, and customer relations, while also showcasing my ability to work well under pressure.

As the driving force behind the company, I successfully managed many aspects of the business, from bookings and quotations to equipment maintenance and event coordination. I was the primary point of contact for customers, addressing queries and ensuring seamless experiences at various events, including corporate functions, birthdays, and weddings.My responsibilities also included designing templates, managing stock orders, and coordinating booth operations. I effectively troubleshot issues, handled administrative tasks, and developed sales and marketing strategies to grow the business. Additionally, I maintained a strong online presence by updating social media and the company website.Through my role, the company delivered unforgettable experiences to countless clients, solidifying our reputation as a reliable and innovative photo booth solutions provider.