Michael Swahn Email & Phone Number

Hartford, Ct, Us

Holyoke, Massachusetts, United States

- Maximizes revenue/gross profit opportunities for clients and internal bottom line- Prioritizes consistent contact with all customers assigned in CRM- Maintains accurate contact list in CRM and notate contacts appropriately so they receive Buchanan correspondence- Calculates rating with customer and pricing team based on current market conditions- Coordinates timely submission of all RFPs - Maintains account integrity and work with Credit to successfully resolve any payment issues on accounts- Ensures accurate rating of all shipments for billing- Coordinates customer reviews with site director and director of operations, as requested

Glastonbury, Connecticut, United States

-Specialized in surge capacity shipments-Negotiates freight rates based on the current and speculated market conditions-Processes customer invoices -Balances multiple tasks in a fast paced work environment-Communicates daily with customers on shipping requests -Delegates operational tasks to our carrier specialists

Glastonbury, Ct

- Generates leads based on ideal customer profile- Actively follows up with prospects- Crafts customized solutions through industry expertise- Participates in spot quote pricing and contract RFPs- Engages with customers to improve service, increase capacity, and/or reduce freight costs- Uncovers areas of opportunity through value driven questioning- Strategically identifies where to prioritize risk mitigation

Glastonbury, Connecticut

- Analyzes transportation costs to maximize company profits- Exports activity reports from our cloud based TMS system into Excel to review data on customer shipments and profit margins- Reviewed carrier providers AP Balance for status of paid invoices- Monitors and trace shipments using various tracking tools- Vets carrier providers by reviewing contract authority and insurance to guarantee they are qualified to haul shipments- Negotiates freight rates in order to reduce transportation costs for our customers

Hartford, Connecticut

• Review the grant expenditures, reconcile discrepancies, and implement appropriate changes• Computes grant projections• Analyze documents prior to reimbursing accounts to ensure compliance with the terms of various grant contracts• Oversee fiscal reports from grant sub-recipients to ensure backup documentation is complete and in compliance with grant regulations• Track grant fiscal activity in both Excel and Banner• Compare grant subcontractors expenditures with Memorandum of Understanding

Glastonbury, Connecticut

-Promote newly released products for companies such as Dunkin Donuts-Actively communicate with customers -Distribute samples and collect reviews

Glastonbury, Connecticut

• Operates front desk, professionally answering customer calls and inquires.• Accommodates members’ requests quickly with a high level of customer satisfaction.• Demonstrates ability to interact well with people of all ages and backgrounds.• Maintain equipment in immaculate and peak operating condition.

Bachelor Of Science, Finance, General, Senior

Activities and Societies: Eastern Finance AssociationThe Eastern Finance Association (EFA) is a club encouraging the interest of students.

Education record