Michael Tavarez Email & Phone Number

Las Vegas, Nevada, United States

The first point of contact for customers seeking guidance. Demonstrate a strong customer focus rooted in empathy, and communicate effectively with peers, management, and customers. Demonstrate ability and willingness to learn, strong attention to detail, positive attitude, and ability to be flexible and embrace changes. We were tasked to provide expert advice on a catalog of over 3 million products. Regularly directed and instructed customers on various topics such as Order Placement & Processing, Shipping & Logistics, Returns & Refunds, ZillaCash Rewards, International Orders, Website Navigation, and more.

Las Vegas, Nevada, United States

Receive sales orders via phone, web-shop, phone, and email, and process them onto SAGE200.• Dealing with customer service queries, via telephone and email.• Producing invoices and credit notes, and various other administrative tasks which may include typing,copying, and filing.Excellent literacy and organizational skills.• Competent user of Microsoft Outlook, Word, and Excel.• Experience with SAGE 200.• Ability to work independently and as part of a small team.

Phoenix, Arizona, United States

Answer technical support, sales, and general customer service call in a fast pace environment. Assist the sales department with general sales duties and technical questions.