- Answered phone calls at Office of Admissions and addressed student, parent and counselorconcerns/inquires- Provided insight to prospective students and parents regarding college application process- Assessed student application statuses to verify their accuracy and completion- Organized and facilitated Visit UB functions and Open Houses, assisting check in 6,000+students and their families at a single Open House

- Interacted with customers at point of sale- Accurately fulfilled online purchases for shipping in a fast-paced environment to meetprocurement deadlines- Created a positive sales environment through customer engagement

- Interacted with guests, assisting them with various needs with fast, friendly service- Responsible for verification of food inventory to certify the ability to meet demand- Ensured food was prepared and presented properly to enhance company image