Michael T Fay Email & Phone Number

Baton Rouge, La, Us

St Louis, Missouri, Us

Little Medical School connects medicine, science, and the importance of health to children while delivering these concepts in a kid-friendly, fun way. Little Medical’s educational enrichment programs leverage role-playing and tools that real medical professionals use to create one-of-a-kind experiences. With a STEM.org accredited curriculum, we have delivered 400+ hours of unique, purpose-driven enrichment programming for children aged 4-14I currently operate as a Franchisee at 10 locations (Washington, DC; Montgomery County, MD; Fairfax County, VA; Houston, TX; Atlanta, GA; Denver, CO; Phoenix, AZ; Boston, MA; Philadelphia, PA; and St. Louis, MO) serving over 150 schools.

Reston, Virginia, Us

As a Franchisee across five locations (New Jersey, Washington, DC, Alexandria, VA, St. Louis, MO, and Atlanta, GA), I oversee the operations of after-school programs, summer camps, sports leagues, and athletic clinics encompassing hundreds of public elementary schools. We focus on motivating young people to embrace a healthy lifestyle early while learning the rewards of teamwork and the fundamentals of the game. Through FUN and ENRICHING programming, OTA has positively impacted more than 700,000 kids’ lives.

Washington, District Of Columbia, Us

Flex is a rapidly growing, innovative, premier enrichment, before/after-school care, and vacation camp provider. It serves 80+ schools in six states and has positively enriched more than 250,000 students’ lives since its founding in 2011.We now have strong, proven systems to streamline planning and managing after-school hours care and quality enrichment. Our work allows PTAs and school districts to offer unparalleled programming while generating revenue to help support the local school community. We have connected with 500+ partners in our expansive network and delivered hundreds of thousands of hours of enrichment programming.Some of my notable successes since becoming a member of the Flex team include:Currently serve as majority owner and CEO.Managed all company operations, including 150+ field staff, vendor compliance, human resources, and customer service.Increasing operating margin by 6 points in the first 5 months as COO.Spearheaded an organizational restructure to scale business from start-up to national enterprise; partnered with CEO to add 15 new schools in 2 states.

Washington, District Of Columbia, Us

-Managed all company operations, including 150+ field staff, vendor compliance, human resources, and customer service; increased operating margin by 6 points in the first 5 months.-Spearheaded organizational restructure to scale business from start-up to national enterprise; partnered with CEO to add 15 new schools in 2 states.

Us

Own 38 Subway franchises in Philadelphia, PA, Brunswick ME, and Richmond VA Regions.

-Directed all operations, field leadership, marketing/communications, business development, and IT while serving 4500+ children.-Orchestrated a nearly tripling of company size, expanding operations to 120 sites across 12 states.-Overhauled operational procedures, resulting in 6.5% increase in operating margin..

-Provided executive leadership for regional and area directors, customer care, sales, communications, and 5-person central operations support staff.-Redesigned operational procedures, resulting in 9% reduction in payroll costs.-Launched new technology by rolling out 70 laptops and 275 tablets across the company.

-Helped transform operations to prepare for private equity investment.-Developed an annual review process and performance metrics across all staff levels.

-Oversaw store openings, technology, staffing, and operational procedures of a 12-unit frozen yogurt chain.-Directed 2 area managers, 7 store managers, and 225+ indirect reports; while increasing year over year revenue by +20%.

Mahwah, New Jersey, Us

-Delivered operational support to 117 Lane Bryant outlets generating $115MM+ in sales across 38 states.-Helped increase profit margin from 52% to 54% in 6 months; reduced supply costs by $100K, remodeling costs by 3.5%, and facility repair budget by 4%.-Relocated 2 stores and remodeled 6 others while completely updating new store opening manual.

Minneapolis, Mn, Us

-Led 6 department managers and 70 associates in front-end services and operations while providing indirect support to 30+ managers and 300+ employees.-Improved customer survey results from 64% to 92%, elevating store ranking from 10th to 1st in district, 3rd in 80-store group, and top 30 in 500-store region.

Lake Oswego, Or, Us

-Grew from 15 to 16 childcare centers, managing $17MM in annual revenue and directing 75+ employees; generated the 3rd highest increase in parent satisfaction in the country.-Actualized 125% of annual revenue budget, recording highest revenue growth out of 5 regional districts and top 10 out of 35 nationwide districts.-Reduced expenses from 2% over budget to 3.5% under budget, the 2nd highest improvement in 20 districts

Warrensville Heights, Ohio, Us

-Expanded from 15 to 17 stores, generating $20MM+ in annual sales while leading 250+ team members.- Cut payroll by 2.75% in 2008 and managed at 96% to budget in 2009; maintained operating expenses under budget for 12 straight months.

Denver, Colorado, Us

-Supervised sales, P&L, staffing, and operations across 14 stores grossing $17MM+ in annual sales.-Lowered shrink by 10%, reduced labor costs by 12%, and decreased operating expenses by 7%.

Master, Business Adminstration (Mba)

Bachelor'S, Business Administration