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@hillphysicians.com
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Michael Gardea is listed as ServiceNow Product Owner & IT Service Manager at Hill Physicians Medical Group at Hill Physicians Medical Group, a company with 500 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at hillphysicians.com and a matched LinkedIn profile for Michael Gardea.
Michael Gardea previously worked as Information Technology Service Delivery Manager at Hill Physicians Medical Group and Service Desk Manager at Hill Physicians Medical Group.
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AeroLeads found 2 current-domain work email signals for Michael Gardea. Compare company email patterns before reaching out.
I love to help people navigate IT services so they can focus on the next great initiative. The applications they use are simpler than ever, but it takes layers of technology, people and processes to bring it all together.As a service strategy manager, I excel at digging into IT tasking to optimize key data tracking for continuous improvement but have truly found my calling when sitting with business units to discover and solution their daily technology challenges. Having worked in the IT Healthcare field for 20+ years, I have designed and implemented services within BMC Remedy and custom SharePoint help desk applications ensuring patient care and compliance is prioritized. I’m now in the role of Business Owner for the Hill Physicians Medical Group ServiceNow instance. Having delivered a successful ITSM implementation during our 100% remote situation.
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A career timeline built from the work history available for this profile.
San Ramon, California, United States
Product owner and manager of our ServiceNow ITSM instance. Maintain a 2 year roadmap for continuous improvement, enablement of new functionality and upgrades. Lead an agile team for new development and operational support.Manage Service Desk of 8 analysts with a customer base comprised of 700+ internal employees, 5700+ Health Providers including their.
San Ramon, California, United States
Managed the Service Desk team of 6 analysts supporting 700+ employees across four locations. Responsible for end point hardware/software roadmap and budget. Communication and support lead for IT initiative go lives. Accomplishments: Merged the Software Support and Help Desk teams to unify internal support for employees. Unified services and processes which.
San Ramon, California, United States
Managed Software Support team of 4 analysts supporting 600+ employees across 4 locations. Tier 1 support for internally developed applications of claims payment, authorizations, provider management and contract approvals. Administrator of BMC Remedy Incident and Request management systemAccomplishments:Created the Software Support team and processes to.
San Ramon, CA
Led a team of 5 technical analysts who were responsible for all provider data management and accuracy between multiple systems. Administrator of BMC Remedy Incident and Request management systemAccomplishments:Technical lead for BMC Remedy implementation. Created the Provider Data Management team and processes to solve data accuracy issues. Created first.
San Ramon, CA
Product owner of the Provider Information Management system (PIM). Led consultant team for new development and operational support. Developed MS Access Databases for data capture and reporting. Responsible for monthly loading and QA of data warehouse data. Supported data structures for executive reporting. Supported MS Office suite end.
Other employees you can reach at hillphysicians.com. View company contacts for 500 employees →
Hillliz Huckert
Colleague at Hill Physicians Medical Group
Rancho Cordova, California, United States, United States
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JW
Jan Werle'
Colleague at Hill Physicians Medical Group
Yountville, California, United States, United States
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Barbara Laurel
Colleague at Hill Physicians Medical Group
San Ramon, California, United States, United States
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Venu Gopal
Colleague at Hill Physicians Medical Group
Sanford, Florida, United States, United States
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Darnell Blake
Colleague at Hill Physicians Medical Group
San Francisco Bay Area, United States
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Sandy S.
Colleague at Hill Physicians Medical Group
Fremont, California, United States, United States
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Wendy Manna, Ota/L, Mha, Rai-Ct
Colleague at Hill Physicians Medical Group
Roseville, California, United States, United States
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UA
Uzma Ali
Colleague at Hill Physicians Medical Group
San Francisco Bay Area, United States
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Albina Seriani
Colleague at Hill Physicians Medical Group
San Ramon, California, United States, United States
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Shamla Pitts
Colleague at Hill Physicians Medical Group
Antioch, California, United States, United States
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Quick answers generated from the profile data available on this page.
Michael Gardea works for Hill Physicians Medical Group.
Michael Gardea is listed as ServiceNow Product Owner & IT Service Manager at Hill Physicians Medical Group at Hill Physicians Medical Group.
AeroLeads has found 2 work email signals at @hillphysicians.com for Michael Gardea at Hill Physicians Medical Group.
Michael Gardea is based in San Francisco Bay Area, United States, United States while working with Hill Physicians Medical Group.
Michael Gardea has worked for Hill Physicians Medical Group.
Michael Gardea's colleagues at Hill Physicians Medical Group include Hillliz Huckert, Jan Werle', Barbara Laurel, Venu Gopal, and Darnell Blake.
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