Michael Thole Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas Area

Austin, Texas Area

• Lead a centralized team in performing quality-based consulting services, including design of work standards, quality assurance/compliance tasks, and process improvement activities. Current work activities include:
• Managing annual budget ($1.43M) and personnel (8 direct reports) for AE’s Corporate Quality team
• Leading AE business unit migration from ISO-9001:2008 to ISO-9001:2015 quality standards, along with the implementation of new document control and non-conformance management technology solutions
• Chartering and engaging the AE Quality Council, focused on increasing collaboration between operational business units and internal service functions, for improved, data-driven decision-making
• Deploying customized Operational Excellence roadmaps for various business units within the utility addressing current-state and future-state performance expectations
• Leading internal strategic planning and organizational change initiatives – including those related to Occupational Safety & Health – to drive increased performance in core metrics

Austin, TX

• Employ a leadership role within a company-wide initiative intended to accelerate long-term growth and productivity gains. Responsibilities have included:
• Guiding a group of subject matter experts that support development/fabrication teams in meeting airplane program affordability/throughput goals
• Developing and deploying leadership development courses that combine behavioral/cultural transformation with real-world problem solving
• Program managing enterprise-wide conference/forum events, relating key information regarding our corporate initiatives to 1000+ employees and stakeholders
• Defining and deploying a common organizational assessment framework, focused on evaluating continuous improvement application within program/functional support teams
• Deploying pilot plans to evaluate readiness of new Lean+/CVQ methods and tools for company use

Renton, WA

• Leveraged functional leadership role to drive improved service quality, cycle time, and standards compliance, while simultaneously minimizing recurring service cost and rework:
• Drive alignment/compliance to organizational Quality Management System (QMS) and ISO-9001 standards
• Serve as Deputy Program Manager for Quality Management System (QMS) deployment, targeting value stream management of end-user products and services
• Champion continuous improvement and problem-solving training across the Site Services workforce
• Manage response to Office of Internal Governance and Business Partner audits
• Promote continuous improvement through validations of Policy, Procedure, and Process documentation.

Renton, WA

• Leveraged program/project management skills and team leader roles within the Site Services Enterprise Project Office and Project Implementation Council to:
• Support development of program execution plans for strategic organizational initiatives, real estate divestitures, and acquisitions
• Engage and direct virtual teams through re-design of project implementation business processes
• Create policy, procedure, and process documentation to drive work management standards in support of Quality Management System (QMS) process maturity requirements
• Deploy a process training curriculum to 600+ Site Services employees at domestic, managed sites
• Frequently communicate initiative status across multiple management levels and functions, including executive leadership teams and asset management boards

Seattle, WA

• Executed, monitored, and controlled a portfolio of external design/construction contracts for major facility projects as a member of the Renton/Seattle/Bellevue Site Services team:
• Maintained project controls reporting for various major projects, including earned value management and cash flow forecasting
• Simultaneously managed the solicitation and performance of various service providers from pre-construction to project closeout, inclusive of cost/schedule, change control, and process compliance
• Proactively aligned internal stakeholder and end-user expectations with contracted statements of work

Houston, Texas

• Developed and maintained the preconstruction schedule for a Petroleum Coke Recovery System as part of Motiva Enterprises’ Port Arthur Refinery expansion:
• Served as project controls liaison to members of the joint-venture management team
• Supported the development of near-term project management goals and financially-driven milestones
• Issued engineering progress/performance metrics and monthly schedule updates
• Monitored changes, delays, and impacts to project while determining mitigation/recovery strategies

Austin, Texas

• Consulted with TxDOT management teams to create an internal risk register for transportation facility planning:
• Proposed optimization techniques for TxDOT workflow processes during front-end decision-making
• Compiled and analyzed research data to determine essential design standards, environmental statutes, and right-of-way acquisitioning impacts pivotal to project investment decisions

Greater New York City Area

• Projects: Amtrak Rehabilitation of First Avenue Ventilation Structures – New York, NYNew York Power Authority 500MW Combined Cycle Power Plant – Astoria, NY
• Managed craft labor operations for various subcontracts, cost-plus change orders, and earthwork
• Reconciled change order payments against performance-to-plan for project controls reporting

M.S., Civil Engineering & Project Management

B.S., Civil Engineering

Professional Certificate, Advanced Project Management